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Job opportunity

Bilingual Clinical Care Coordinator

Hello Hired Inc

Edmonton, Alberta
Coordinate complex patient care remotely for Spartan Wellness using bilingual communication, clinical documentation, and organized follow-up across Canada. Support patients and providers throughout each care journey.
As a full-time, permanent Clinical Care Coordinator, you will manage patient casework rather than employees. You will work with Nurse Practitioners, patients, insurers, and external healthcare providers. The work includes reviewing medical records, prescriptions, diagnoses, treatment plans, and insurance information. Your coordination keeps appointments, referrals, labs, documentation, and follow-ups on track.
Key Responsibilities:

Serve as a patient contact throughout each care journey
Track appointments, referrals, labs, prescriptions, and clinical documentation
Coordinate consultations, treatment providers, and Independent Medical Examinations
Review records and update digital patient information accurately
Follow up with patients, providers, and insurers on missing documentation
Requirements:

Fluency in English and French
Healthcare coordination or clinical administration experience
Understanding of medical terminology and clinical documentation
Strong organization, multitasking, and written communication skills
Comfort working independently in a fully remote environment
Bring bilingual communication, healthcare knowledge, and disciplined case coordination to Spartan Wellness's remote patient support team.

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