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Job opportunity

ServiceOntario Customer Service Representative

Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs

Carleton Place, Ontario
Serve Orangeville customers with ServiceOntario through accurate information, application processing, payments, and responsive in-person assistance.
The Ministry of Public and Business Service Delivery and Procurement seeks a Customer Service Representative for irregular on-call work. You will explain government programs, products, and services while answering questions and supporting customer needs. The role includes training to help you succeed.
Key Responsibilities:

Provide timely, accurate onsite customer service
Greet and assist customers in person
Process applications and renewals
Collect payments and issue receipts
Stay informed about policies and products
Requirements:

Customer focus for resolving inquiries and meeting needs
Effective communication, judgment, tact, empathy, and patience
Thinking skills for assessing situations and determining needs
Math skills for cash and point-of-sale transactions
Computer proficiency with Microsoft Office and databases
Apply customer service, communication, payment processing, and computer skills at ServiceOntario's Orangeville location.

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