Wireless Department Sales Team Lead

Build wireless department performance through sales leadership, associate coaching, and customer engagement at Staples Canada.
As Wireless Sales Supervisor, you partner with management to achieve short- and long-term goals while leading associates toward current targets. You help create a selling culture and coach team members on sales and customer engagement. The work includes recruitment, hiring, and onboarding participation, along with asset protection and privacy policy coaching. You also support business sales leads, referrals, and customer concern resolution.
Key Responsibilities:

Coach associates across sales and customer engagement
Participate in recruitment, hiring, and onboarding
Support business sales leads and referrals
Coach adherence to privacy and asset protection policies
Coordinate with store and market leaders
Requirements:

Two or more years of wireless sales experience
One or more years supervising sales targets preferred
Diplomatic customer concern resolution skills
Efficient daily planning and prioritization ability
Capacity to work independently
Lead wireless associates with sales accountability, coaching discipline, and customer-focused communication across the Staples Canada store.

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