Support Canadian Tire Bank Triangle MasterCard members through telephone service, account accuracy, and bilingual communication from Ontario. Help create confident, courteous customer experiences.
This Customer Relationship Contact Centre Representative position serves inquiries involving card usage, statements, and marketing programs. Permanent part-time and full-time opportunities are available, with full-time training scheduled Monday through Friday for six weeks. The work calls for adaptability, active listening, computer knowledge, and customer-focused judgment.
Key Responsibilities:

Understand and service customer needs during every interaction
Build confidence in Canadian Tire Bank service
Shape positive perceptions of Canadian Tire
Develop effective relationships supporting workplace collaboration
Continue learning and applying relevant service knowledge
Requirements:

Fluent spoken and written English and French
Minimum one year customer service experience
Demonstrated passion for exceptional customer experiences
Strong active listening and professional communication skills
Ability to support basic browser-based functions
Apply your bilingual service expertise, adaptability, and problem-solving abilities to Triangle MasterCard member support in Ontario.

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Triangle MasterCard Contact Centre Representative