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Job opportunity

Personal Banking Associate Brampton

TD

Brampton, Ontario
Build customer relationships as a Personal Banking Associate in Brampton, using banking advice and digital education to support clients. This 37.5-hour role serves TD Canada Trust customers.
As a Personal Banking Associate Trainee, you will address day-to-day banking needs, service transactions, and customer problems. You will guide customers toward accounts, investment advice, banking solutions, and appropriate internal partners. The position combines customer experience, confidential judgement, branch operations, and accurate documentation.
Key Responsibilities:

Engage customers through advice, transactions, and problem resolution
Guide customers toward appropriate banking contacts and solutions
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions
Complete business processes and accurate regulatory documentation
Requirements:

High School diploma and/or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes for customer advice
Communicate effectively with customers and related teams
Bring customer service, banking knowledge, digital education, and sound judgement to TD Canada Trust’s Brampton branch.

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