Support sales and branch operations for Herc Rentals in Alberta through equipment availability, customer quotes, logistics coordination, and inventory management.
This Senior Sales and Operations Coordinator serves as a communication link among customers, sales representatives, transportation partners, and branch teams. The full-time Fort Saskatchewan position follows a Monday to Friday, 8 a.m. to 5 p.m. schedule and includes an on-call rotation. Responsibilities combine customer inquiries, contract and quote support, equipment movement tracking, purchasing administration, and operational problem solving. Strong communication, initiative, organization, and customer focus are central to the work. Oracle or other enterprise resource planning experience is an asset, while RentalMan experience is strongly valued.
Key Responsibilities:

Provide accurate equipment details for contracts and customer quotes
Respond to customer inquiries by phone and email
Coordinate branch personnel and transportation partners
Maintain equipment records and support administrative processes
Identify solutions for urgent operational challenges
Requirements:

Experience supporting operations in equipment rental or related industries
Strong verbal and written communication skills
Exceptional organization and ability to manage competing priorities
Professional, mature, and customer-focused approach
Ability to lift, bend, crouch, reach, and stand
Apply sales coordination, customer service, and operational judgment to help Herc Rentals deliver accurate branch support.

#J-18808-Ljbffr

Senior Sales Operations Coordinator Alberta