Lead customer service and store operations as a Keyholder at Inspired Cannabis in Nanaimo, British Columbia. Coach teammates and maintain compliant retail standards.
Inspired Cannabis seeks a trusted on-shift leader for its Southgate location. You will model informed cannabis education, resolve customer escalations, and support sales targets. The position combines coaching, cash management, merchandising, compliance, and daily operational leadership.
Key Responsibilities:

Deliver and model consistent, high-quality customer service
Coach product recommendations, sales techniques, and cannabis education
Execute opening, closing, and cash management procedures
Oversee operations, compliance, cleanliness, and merchandising
Provide on-shift direction and support employee onboarding
Requirements:

Two-plus years in retail, hospitality, or customer-facing work
Previous leadership or keyholder experience preferred
Flexible availability for evenings and weekends
Provincial cannabis certification such as CannSell required
Strong communication, coaching, and problem-solving skills
Bring accountable leadership, cannabis knowledge, and customer service expertise to Inspired Cannabis store operations in Nanaimo.

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Cannabis Retail Keyholder Nanaimo