Use financial services knowledge to support clients as a Client Service Representative at CIBC, working onsite full-time across Toronto-St. Clair and Vaughan.
As part of Personal and Business Banking, you will assist with day-to-day banking needs in a banking centre. You will answer questions, support transactions, connect clients with appropriate CIBC team members, and introduce mobile banking applications. The schedule may include evenings and weekends.
Key Responsibilities:

Help clients manage accounts and financial products
Answer questions and assist with banking transactions
Connect clients with appropriate CIBC team members
Resolve client issues through listening and accountability
Introduce mobile banking applications to clients
Requirements:

Knowledge of financial services products
Client-first approach focused on meaningful interactions
Goal-oriented motivation and commitment to strong performance
Empathy, curiosity, and respect for diverse perspectives
Flexibility for evenings, weekends, and multiple banking centres
Bring client service, transaction support, digital literacy, and empathy to CIBC’s Personal and Business Banking team.

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Client Service Representative Banking Centre