Job opportunity
City of London Client Service Representative
City of London, Ontario
Serve London, Ontario residents onsite as a Client Service Representative using customer service and scheduling systems. Support public access to municipal services.
The City of London seeks a full-time temporary Client Service Representative within Social and Health Development’s Life Stabilization division. This position provides reception, customer service, and administrative support to clients, program participants, and the public. You will use screening, appointment booking, databases, and office technology to address service needs.
Key Responsibilities:
Provide customer service to clients, participants, and public members
Book appointments and verify participant arrivals for staff
Share service information and general referrals by phone or in person
Route documentation and messages to appropriate staff
Process invoices, records, mail, and basic statistical data
Requirements:
Complete a one-year office administration, business, or human services program
Have six months of related customer service experience
Demonstrate customer service skills with all public members
Use spreadsheets and word processing applications at a basic level
Complete a Criminal Record Check if successful
Bring customer service, scheduling, database, and clerical skills to public-facing work with the City of London.
#J-18808-Ljbffr
Apply on source site The City of London seeks a full-time temporary Client Service Representative within Social and Health Development’s Life Stabilization division. This position provides reception, customer service, and administrative support to clients, program participants, and the public. You will use screening, appointment booking, databases, and office technology to address service needs.
Key Responsibilities:
Provide customer service to clients, participants, and public members
Book appointments and verify participant arrivals for staff
Share service information and general referrals by phone or in person
Route documentation and messages to appropriate staff
Process invoices, records, mail, and basic statistical data
Requirements:
Complete a one-year office administration, business, or human services program
Have six months of related customer service experience
Demonstrate customer service skills with all public members
Use spreadsheets and word processing applications at a basic level
Complete a Criminal Record Check if successful
Bring customer service, scheduling, database, and clerical skills to public-facing work with the City of London.
#J-18808-Ljbffr