Job opportunity
Customer Service Administrator
Mulberry Recruitment Ltd
CustomerServiceAdministrator
Location: Farnham
Salary: £26,500+Benefits
AbouttheRole
AprofessionalaccountancyfirmbasedinFarnhamislookingforanorganised,motivatedandcustomer-focusedCustomerServiceAdministratortojoinitsTaxDepartment.
Thisisanexcellentopportunityforsomeonewhoenjoyshelpingpeople,keepinginformationorganisedandensuringtasksarecompletedaccuratelyandontime.
YouwillworkcloselywithexperiencedTaxSpecialists,providingadministrativesupportandhelpingclientsmeettheirtaxobligations.
Thesuccessfulcandidatewillplayanimportantroleinmaintainingaccuratefinancialrecords,communicatingwithclients,managingdocumentationandsupportingthepreparationandsubmissionoftaxreturnstoHMRC.
Previousexperienceintaxoraccountancyisnotessential,asfulltrainingwillbeprovided.Thispositionisidealforsomeonewhoiseagertolearn,developnewskillsandbuildacareerintaxadministration.
KeyResponsibilities
ClientCommunication:Communicatewithclientsbytelephone,emailandposttoanswerenquiries,requestrelevantinformationandprovideupdatesontheirtaxreturns.
AdministrativeSupport:AssistTaxSpecialistswithdailyadministrativetasks,ensuringworkiscompletedaccuratelyandwithinrequireddeadlines.
FinancialRecord-Keeping:Recordandmaintainfinancialtransactions,includingsales,purchases,income,receiptsandpayments.
DatabaseManagement:Maintainaccurateclientdetails,updatedatabasesandensurerecordsreflectthelatestinformation.
DocumentManagement:Organiseandmaintainelectronicandpaperrecordsinaccordancewithinternalproceduresanddataprotectionrequirements.
TaxReturnSupport:Helpgatherandorganisetheinformationrequiredtosupportthepreparationandtimelysubmissionofclients’taxreturns.
ProcessImprovement:Followestablishedproceduresandidentifyopportunitiestoimproveadministrativeefficiencyandthequalityofclientservice.
TeamCollaboration:WorkcollaborativelywithcolleaguestosupportthesmoothrunningoftheTaxDepartmentanddeliveraprofessionalservicetoclients.
EssentialSkillsandRequirements
Theidealcandidatewillhave:
Strongorganisationalskillsandtheabilitytoprioritisetaskseffectively.
Excellentcommunicationskills,includingaconfidentandprofessionaltelephonemanner.
Aproactiveandflexibleapproachtowork,withtheabilitytomanagecompetingprioritiesinabusyenvironment.
Goodattentiontodetailandacommitmenttomaintainingaccuraterecords.
Theabilitytoworktowardstargetsandmeetdeadlineswhilemaintaininghighstandardsofcustomerservice.
GoodITskills,includingworkingknowledgeofMicrosoftWord,ExcelandOutlook.
Apositiveattitude,willingnesstolearnandenthusiasmfordevelopingnewskills.
Theabilitytoworkindependentlywhenrequiredandcontributepositivelytoateam.
DesirableExperience
Thefollowingexperienceorknowledgewouldbebeneficialbutisnotessential:
Experienceworkingwithself-employedindividualsoroperatives.
Anunderstandingofpersonaltaxation,accountancyorfinancialadministration.
Previousexperienceinacustomerservice,officeadministrationorfinance-relatedrole.
SalaryandBenefits
Thepositionoffersasalaryof£26,500perannum,alongsidethefollowingbenefits:
Full-time,permanentemployment.
22daysofannualleave,increasingto25dayswithlengthofservice.
WorkplacepensionthroughNEST,subjecttoapplicableeligibilityandenrolmentcriteria.
On-siteparking.
CycletoWorkScheme.
AccesstoMedicash,includingahealthcarecashplanandadditionalbenefits.
Professionaldevelopmentopportunities,includingtrainingsupportandanILMtrainingpartnership.
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Apply on source site Location: Farnham
Salary: £26,500+Benefits
AbouttheRole
AprofessionalaccountancyfirmbasedinFarnhamislookingforanorganised,motivatedandcustomer-focusedCustomerServiceAdministratortojoinitsTaxDepartment.
Thisisanexcellentopportunityforsomeonewhoenjoyshelpingpeople,keepinginformationorganisedandensuringtasksarecompletedaccuratelyandontime.
YouwillworkcloselywithexperiencedTaxSpecialists,providingadministrativesupportandhelpingclientsmeettheirtaxobligations.
Thesuccessfulcandidatewillplayanimportantroleinmaintainingaccuratefinancialrecords,communicatingwithclients,managingdocumentationandsupportingthepreparationandsubmissionoftaxreturnstoHMRC.
Previousexperienceintaxoraccountancyisnotessential,asfulltrainingwillbeprovided.Thispositionisidealforsomeonewhoiseagertolearn,developnewskillsandbuildacareerintaxadministration.
KeyResponsibilities
ClientCommunication:Communicatewithclientsbytelephone,emailandposttoanswerenquiries,requestrelevantinformationandprovideupdatesontheirtaxreturns.
AdministrativeSupport:AssistTaxSpecialistswithdailyadministrativetasks,ensuringworkiscompletedaccuratelyandwithinrequireddeadlines.
FinancialRecord-Keeping:Recordandmaintainfinancialtransactions,includingsales,purchases,income,receiptsandpayments.
DatabaseManagement:Maintainaccurateclientdetails,updatedatabasesandensurerecordsreflectthelatestinformation.
DocumentManagement:Organiseandmaintainelectronicandpaperrecordsinaccordancewithinternalproceduresanddataprotectionrequirements.
TaxReturnSupport:Helpgatherandorganisetheinformationrequiredtosupportthepreparationandtimelysubmissionofclients’taxreturns.
ProcessImprovement:Followestablishedproceduresandidentifyopportunitiestoimproveadministrativeefficiencyandthequalityofclientservice.
TeamCollaboration:WorkcollaborativelywithcolleaguestosupportthesmoothrunningoftheTaxDepartmentanddeliveraprofessionalservicetoclients.
EssentialSkillsandRequirements
Theidealcandidatewillhave:
Strongorganisationalskillsandtheabilitytoprioritisetaskseffectively.
Excellentcommunicationskills,includingaconfidentandprofessionaltelephonemanner.
Aproactiveandflexibleapproachtowork,withtheabilitytomanagecompetingprioritiesinabusyenvironment.
Goodattentiontodetailandacommitmenttomaintainingaccuraterecords.
Theabilitytoworktowardstargetsandmeetdeadlineswhilemaintaininghighstandardsofcustomerservice.
GoodITskills,includingworkingknowledgeofMicrosoftWord,ExcelandOutlook.
Apositiveattitude,willingnesstolearnandenthusiasmfordevelopingnewskills.
Theabilitytoworkindependentlywhenrequiredandcontributepositivelytoateam.
DesirableExperience
Thefollowingexperienceorknowledgewouldbebeneficialbutisnotessential:
Experienceworkingwithself-employedindividualsoroperatives.
Anunderstandingofpersonaltaxation,accountancyorfinancialadministration.
Previousexperienceinacustomerservice,officeadministrationorfinance-relatedrole.
SalaryandBenefits
Thepositionoffersasalaryof£26,500perannum,alongsidethefollowingbenefits:
Full-time,permanentemployment.
22daysofannualleave,increasingto25dayswithlengthofservice.
WorkplacepensionthroughNEST,subjecttoapplicableeligibilityandenrolmentcriteria.
On-siteparking.
CycletoWorkScheme.
AccesstoMedicash,includingahealthcarecashplanandadditionalbenefits.
Professionaldevelopmentopportunities,includingtrainingsupportandanILMtrainingpartnership.
#J-18808-Ljbffr