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Job opportunity

Area Manager - Kitchen Supply/Housewares

JRoss Recruiters

Vancouver, British Columbia
A well-established premium kitchenware and housewares brand is looking for an experienced Area Manager to lead three retail locations across the Vancouver market. Known for quality, craftsmanship, and products designed to elevate everyday cooking and entertaining, this is a brand with strong customer recognition and a long-standing presence in the kitchen and culinary category. This is a hands-on leadership role for someone who enjoys being close to the business. In addition to overseeing performance across all three stores, the Area Manager will act as Store Manager for one location, combining day-to-day store leadership with broader responsibility for people, sales, operations, and execution across the market. The successful candidate will be a strong retail leader who can develop teams, create consistency across multiple locations, and drive business performance. They will understand how to translate product knowledge, service, and strong store execution into customer loyalty and sales growth.
Compensation : 70k + Bonus
Description
Lead the overall performance of three retail locations across the Vancouver market
Act as Store Manager for one location while maintaining effective oversight of the other two stores
Drive sales, profitability, conversion and key retail performance indicators
Coach, develop and support store leadership teams to strengthen performance and succession
Build a culture of accountability, engagement, product knowledge and exceptional customer service
Establish clear priorities and ensure consistent execution across all locations
Review store results and identify opportunities to improve sales, productivity, staffing and operational performance
Maintain a regular presence in each location and provide hands-on leadership where additional support is required
Recruit, onboard and develop high-performing retail talent
Support scheduling, labour management and workforce planning across the market
Ensure strong standards in merchandising, visual presentation, inventory management and store operations
Build a team that can confidently educate customers on cookware, knives, kitchen tools and related products
Partner with senior leadership on business planning, promotional initiatives and market opportunities
Ensure company policies, health and safety requirements and loss prevention standards are consistently followed
Deliver a customer experience that reflects the quality, expertise and heritage of the brand
Requirements
Proven retail leadership experience with responsibility for multiple locations or a high-volume store environment
Strong track record of driving sales and improving business performance
Experience coaching and developing Store Managers, Assistant Managers and frontline teams
Comfortable balancing multi-unit leadership with direct responsibility for one store
Strong understanding of retail KPIs, labour management, inventory and store operations
Experience in kitchenware, housewares, home, specialty retail or another product-led retail environment is an asset
Strong appreciation for product knowledge and consultative customer service
Commercially minded with the ability to identify opportunities and turn them into action
Strong communication, organization and problem-solving skills
Able to build credibility quickly and lead through clear expectations, coaching and follow-through
Customer-focused with high standards for service, presentation and execution
Flexible to travel regularly between three Vancouver-area locations
Corporate Culture
Join an established international brand with a strong reputation for quality and craftsmanship
Lead three Vancouver-area retail locations with meaningful ownership of the market
Remain hands-on with customers and teams while building broader multi-unit leadership experience
Work within a product category that combines culinary expertise, premium retail and customer education
Develop teams, improve performance and make a visible impact across the business
Contact Michelle Doucette at 604.734.5584 x3 or submit your resume in confidence below.

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