Job opportunity
Network Administrator
Compugen Inc
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
The Network Administrator is responsible for the day to day operation, maintenance, security, and optimization of enterprise network infrastructure across customer and internal environments. This role provides technical support and administration for routing, switching, wireless, firewalls, VPNs, and network connectivity services, ensuring the availability, performance, reliability, and security of network systems in accordance with established operational standards and security policies.
Working within a managed services environment, the Network Administrator collaborates with other service delivery teams to troubleshoot incidents, implement changes, support projects, and maintain operational excellence across multi-site and multi-vendor platforms including Cisco/Meraki, HPE Aruba, Palo-Alto and Fortinet technologies. Network Administrator will be expected to provide rotational on-call support.
Key Responsibilities:
Network Operations & Administration
Research, design, plan and coordinate LAN, WAN, Firewall, IDS/IPS, Security and DNS infrastructure upgrades, enhancements, improvements and/or newly required service deployments
Monitor, maintain, and support enterprise network infrastructure including routers, switches, wireless access points, VPNs, and firewalls
Perform advanced troubleshooting of LAN, WAN, WLAN, SD-WAN, and connectivity issues across customer environments
Configure and manage network devices including Cisco/Meraki, HPE Aruba, Fortinet, Palo -Alto and other Network platforms.
Plan and execute firmware and OS upgrades for switches, routers and firewalls.
Perform device migrations for switches, routers and firewalls across multi-site environments
Participate in change management activities, including implementation validation and rollback.
Participate in operational and business-critical projects through the scoping, planning, execution, and implementation
Network Security
Manage firewall and VPN security posture, including firewall policy administration, security rule reviews, IPsec/SSL VPN configuration and lifecycle management, and VPN certificate monitoring and renewals.
Respond to network monitoring and security alerts, investigate anomalies, and elevate incidents as required
Support network security operations by implementing, enforcing and maintaining network security policies, VPN connectivity, and access controls
Assist with vulnerability remediation efforts and implementation of network security best practices
Ensure operational activities align with organizational security policies and compliance standards
Incident & Problem Management
Provide tier-3 break/fix and incident response for multi-tenant LAN/WAN, datacenter and branch networks, rapidly diagnose and resolve routing, switching, SNMP, authentication and performance issues within SLA.
Respond to and resolve Level 2/3 network service requests within defined SLAs
Participate in root cause analysis (RCA) activities for recurring or major incidents
Collaborate with Cloud, Cyber security, and other Service Delivery teams during critical incidents and outages
Maintain accurate incident records, operational notes, and resolution documentation
Documentation & Continuous Improvement
Create and maintain detailed design documents, operational procedures, runbooks, and standard operating procedures (SOPs)
Support automation and process improvement initiatives within network operations
Contribute to operational reporting, service reviews, and continuous improvement activities
Assist with offboarding and onboarding new customer infrastructure and transitioning services into operations
Skills & Qualifications:
Technical And Soft Skills
Strong understanding of TCP/IP networking, VLANs, DNS, DHCP, VPNs, routing, and switching
Strong experience in cloud-related network technologies including SDWAN & SASE
Experience with Cisco/Meraki, HPE Aruba, and/or Fortinet technologies
Familiarity with network monitoring and troubleshooting tools
Working knowledge of firewall administration and wireless networking concepts
Exposure to ITIL-based operational processes (Incident, Change, Problem Management)
Experience with Azure Networking is an advantage
Strong communication and customer service skills
Strong troubleshooting and analytical skillsAbility to work independently and collaboratively within a team environment
Ability to prioritize tasks and perform effectively in a fast-paced operational environment
Education
Diploma or Bachelor’s degree in Computer Networking, Information Technology, or a related field
Experience
5+ years of experience in network administration, network operations, and managed services environment
Experience supporting enterprise networking technologies in multi-vendor and multi-customer environments
Certifications
Fortinet NSE Certifications
Aruba Certifications
Palo Alto Certifications
Cisco CCNA / CCNP
What Compugen Offers You:
Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
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Apply on source site Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
The Network Administrator is responsible for the day to day operation, maintenance, security, and optimization of enterprise network infrastructure across customer and internal environments. This role provides technical support and administration for routing, switching, wireless, firewalls, VPNs, and network connectivity services, ensuring the availability, performance, reliability, and security of network systems in accordance with established operational standards and security policies.
Working within a managed services environment, the Network Administrator collaborates with other service delivery teams to troubleshoot incidents, implement changes, support projects, and maintain operational excellence across multi-site and multi-vendor platforms including Cisco/Meraki, HPE Aruba, Palo-Alto and Fortinet technologies. Network Administrator will be expected to provide rotational on-call support.
Key Responsibilities:
Network Operations & Administration
Research, design, plan and coordinate LAN, WAN, Firewall, IDS/IPS, Security and DNS infrastructure upgrades, enhancements, improvements and/or newly required service deployments
Monitor, maintain, and support enterprise network infrastructure including routers, switches, wireless access points, VPNs, and firewalls
Perform advanced troubleshooting of LAN, WAN, WLAN, SD-WAN, and connectivity issues across customer environments
Configure and manage network devices including Cisco/Meraki, HPE Aruba, Fortinet, Palo -Alto and other Network platforms.
Plan and execute firmware and OS upgrades for switches, routers and firewalls.
Perform device migrations for switches, routers and firewalls across multi-site environments
Participate in change management activities, including implementation validation and rollback.
Participate in operational and business-critical projects through the scoping, planning, execution, and implementation
Network Security
Manage firewall and VPN security posture, including firewall policy administration, security rule reviews, IPsec/SSL VPN configuration and lifecycle management, and VPN certificate monitoring and renewals.
Respond to network monitoring and security alerts, investigate anomalies, and elevate incidents as required
Support network security operations by implementing, enforcing and maintaining network security policies, VPN connectivity, and access controls
Assist with vulnerability remediation efforts and implementation of network security best practices
Ensure operational activities align with organizational security policies and compliance standards
Incident & Problem Management
Provide tier-3 break/fix and incident response for multi-tenant LAN/WAN, datacenter and branch networks, rapidly diagnose and resolve routing, switching, SNMP, authentication and performance issues within SLA.
Respond to and resolve Level 2/3 network service requests within defined SLAs
Participate in root cause analysis (RCA) activities for recurring or major incidents
Collaborate with Cloud, Cyber security, and other Service Delivery teams during critical incidents and outages
Maintain accurate incident records, operational notes, and resolution documentation
Documentation & Continuous Improvement
Create and maintain detailed design documents, operational procedures, runbooks, and standard operating procedures (SOPs)
Support automation and process improvement initiatives within network operations
Contribute to operational reporting, service reviews, and continuous improvement activities
Assist with offboarding and onboarding new customer infrastructure and transitioning services into operations
Skills & Qualifications:
Technical And Soft Skills
Strong understanding of TCP/IP networking, VLANs, DNS, DHCP, VPNs, routing, and switching
Strong experience in cloud-related network technologies including SDWAN & SASE
Experience with Cisco/Meraki, HPE Aruba, and/or Fortinet technologies
Familiarity with network monitoring and troubleshooting tools
Working knowledge of firewall administration and wireless networking concepts
Exposure to ITIL-based operational processes (Incident, Change, Problem Management)
Experience with Azure Networking is an advantage
Strong communication and customer service skills
Strong troubleshooting and analytical skillsAbility to work independently and collaboratively within a team environment
Ability to prioritize tasks and perform effectively in a fast-paced operational environment
Education
Diploma or Bachelor’s degree in Computer Networking, Information Technology, or a related field
Experience
5+ years of experience in network administration, network operations, and managed services environment
Experience supporting enterprise networking technologies in multi-vendor and multi-customer environments
Certifications
Fortinet NSE Certifications
Aruba Certifications
Palo Alto Certifications
Cisco CCNA / CCNP
What Compugen Offers You:
Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#J-18808-Ljbffr