Job opportunity
Loyalty Program Manager Cross Functional
Canadian Tire Financial Services
Lead cross-functional loyalty initiatives for Triangle Rewards in Toronto, using research, governance, and project management to move priorities into execution.
As Associate Manager, Loyalty Program, you will mobilize Product, Marketing, Analytics, Finance, Research, Operations, and other partners. You will develop requirements, implementation plans, and decision materials while identifying dependencies, risks, approvals, and accountabilities. The position also supports recurring processes, program controls, and issue resolution.
Key Responsibilities:
Mobilize partners across teams for loyalty pilots and program changes
Develop business requirements and implementation plans
Identify dependencies, risks, approvals, and cross-functional accountabilities
Apply program rules, policies, and operational controls
Coordinate recurring processes and resolve program issues
Requirements:
Experience leading cross-functional initiatives in matrixed organizations
Strong project management, organization, and attention to detail
Comfort with customer policies, financial considerations, and privacy requirements
Excellent written and verbal communication for senior audiences
Post-secondary education in a related discipline
Use structured delivery, sound judgment, and loyalty program expertise to advance Triangle Rewards initiatives across Canadian Tire Corporation.
#J-18808-Ljbffr
Apply on source site As Associate Manager, Loyalty Program, you will mobilize Product, Marketing, Analytics, Finance, Research, Operations, and other partners. You will develop requirements, implementation plans, and decision materials while identifying dependencies, risks, approvals, and accountabilities. The position also supports recurring processes, program controls, and issue resolution.
Key Responsibilities:
Mobilize partners across teams for loyalty pilots and program changes
Develop business requirements and implementation plans
Identify dependencies, risks, approvals, and cross-functional accountabilities
Apply program rules, policies, and operational controls
Coordinate recurring processes and resolve program issues
Requirements:
Experience leading cross-functional initiatives in matrixed organizations
Strong project management, organization, and attention to detail
Comfort with customer policies, financial considerations, and privacy requirements
Excellent written and verbal communication for senior audiences
Post-secondary education in a related discipline
Use structured delivery, sound judgment, and loyalty program expertise to advance Triangle Rewards initiatives across Canadian Tire Corporation.
#J-18808-Ljbffr