Job opportunity
Assistant Manager Member Services
Coast Capital Savings
Lead Member Service Representatives at Coast Capital in an office-based Assistant Manager role focused on banking sales and customer support.
As Assistant Manager, Member Services, you will coordinate branch needs with the Manager, Member Services, while advancing team goals. You will coach employees, resolve member complaints, oversee security, and support sales, growth, and profitability. Your leadership will bring Coast Capital’s purpose, values, brand, and business practices into daily action.
Key Responsibilities:
Coordinate branch needs with the Manager, Member Services
Exceed customer expectations across their banking needs
Coach representatives on sales skills and relationships
Celebrate sales targets and employee career growth
Oversee cash management and security-related matters
Requirements:
At least four years leading frontline employees in banking
Diploma or degree in Business Administration, Economics, or related area
Investment Funds in Canada certificate
Strong member complaint resolution ability
Knowledge of relevant technology banking systems
Bring banking leadership, coaching, complaint resolution, and cash management expertise to Coast Capital’s Member Services team.
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Apply on source site As Assistant Manager, Member Services, you will coordinate branch needs with the Manager, Member Services, while advancing team goals. You will coach employees, resolve member complaints, oversee security, and support sales, growth, and profitability. Your leadership will bring Coast Capital’s purpose, values, brand, and business practices into daily action.
Key Responsibilities:
Coordinate branch needs with the Manager, Member Services
Exceed customer expectations across their banking needs
Coach representatives on sales skills and relationships
Celebrate sales targets and employee career growth
Oversee cash management and security-related matters
Requirements:
At least four years leading frontline employees in banking
Diploma or degree in Business Administration, Economics, or related area
Investment Funds in Canada certificate
Strong member complaint resolution ability
Knowledge of relevant technology banking systems
Bring banking leadership, coaching, complaint resolution, and cash management expertise to Coast Capital’s Member Services team.
#J-18808-Ljbffr