Put excellent communication and multitasking skills to work handling urgent requests for the Kelowna Fire Communication Centre. Flexible shifts average 42 hours weekly.
As a Fire Dispatch Centre Operator, you will be a first contact for people reporting fires or other emergencies. You will evaluate the seriousness and type of emergency, prioritize requests, and make quick decisions based on information received. The centre processes radio and telephone calls for more than 40,000 incidents annually.
Key Responsibilities:

Handle urgent emergency and non-emergency requests
Evaluate emergency seriousness and type from caller information
Prioritize requests and make quick decisions
Provide updates and relay information during incidents
Dispatch additional resources when necessary
Requirements:

Excellent communication and multitasking skills
Ability to remain calm during emergencies
Good judgment when processing urgent requests
Familiarity with radio systems and channels
Flexible availability for scheduled and relief shifts
Bring calm communication, quick judgment, and strong multitasking to emergency call handling and fire dispatch operations in Kelowna.

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Emergency Fire Communications Operator