Make every Clutch customer interaction memorable through personal service, careful vehicle documentation, and confident communication in a part-time retail setting.
Clutch is Canada’s largest online used car retailer, and this Retail Advisor position brings its digital experience into face-to-face appointments. You will welcome drivers, understand their needs, answer concerns, and build trust during vehicle handovers. Candidates from premium retail, hospitality, technology, automotive, or other customer-facing settings are encouraged to apply.
Key Responsibilities:

Create warm experiences from customer arrival onward
Build genuine connections and understand individual needs
Respond patiently to questions and unexpected situations
Record appointment details and customer notes thoroughly
Inspect and document vehicle condition accurately
Requirements:

Two or more years of customer-facing experience
Comfort using technology and digital tools
Clean criminal background check
Valid Ontario driver's licence
Part-time availability for weekday and weekend shifts
Apply customer experience expertise, digital comfort, and attention to detail while representing Clutch during critical vehicle interactions.

#J-18808-Ljbffr

Part-Time Vehicle Experience Representative