Coordinate courier delivery and pickup activities while supporting daily sorting and assigned sector operations. FedEx seeks an interview candidate with leadership ability.
This Courier Team Lead assists management with operational oversight, including remote domicile and feeder operations where applicable. The position models strong communication, conflict resolution, and role-model behaviour for hourly employees. You will mentor, coach, and train employees on the job while maintaining focus on customer relations, prioritization, and effective service operations. A current understanding of FedEx products, features of service, and general operations supports the work.
Key Responsibilities:

Oversee assigned courier sector activities
Support daily delivery and pickup operations
Assist with daily sort activities
Demonstrate communication and conflict resolution
Coach and train hourly employees
Requirements:

High school diploma or equivalent
One year of current Courier experience
Good understanding of FedEx products and operations
Excellent interpersonal and customer relations skills
Good analytical, problem-solving, and organization skills
Bring courier knowledge, customer relations, and coaching skills to guide delivery, pickup, sorting, and sector operations.

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Courier Delivery And Pickup Supervisor