Job opportunity
TD Banking Customer Service Associate
TD Bank Group
Serve Montréal customers at TD Canada Trust by processing financial transactions and recommending banking solutions with accuracy and care.
As a Customer Experience Associate, you will support Personal and Commercial Banking customers at the branch. You will understand customer needs, provide information, resolve concerns, and connect customers with suitable banking solutions. The role requires administration, organization, time management, and clear communication.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns using standard procedures and escalate exceptions
Promote banking solutions while completing business processes promptly
Advise customers clearly on solutions and processes
Requirements:
High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Administration, organization, planning, and time management skills
Working knowledge of Microsoft Word, Excel, Outlook, and internet
Accurate, detail-oriented, courteous, and effective communication skills
Bring customer service, transaction processing, and banking solution skills to TD Canada Trust customers in Montréal, Quebec.
#J-18808-Ljbffr
Apply on source site As a Customer Experience Associate, you will support Personal and Commercial Banking customers at the branch. You will understand customer needs, provide information, resolve concerns, and connect customers with suitable banking solutions. The role requires administration, organization, time management, and clear communication.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns using standard procedures and escalate exceptions
Promote banking solutions while completing business processes promptly
Advise customers clearly on solutions and processes
Requirements:
High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Administration, organization, planning, and time management skills
Working knowledge of Microsoft Word, Excel, Outlook, and internet
Accurate, detail-oriented, courteous, and effective communication skills
Bring customer service, transaction processing, and banking solution skills to TD Canada Trust customers in Montréal, Quebec.
#J-18808-Ljbffr