Job opportunity
Bilingual Insurance Customer Service Representative
Savvital
Use Cantonese or Mandarin and English to support insurance customers remotely while managing policy service requests with precision and confidence.
Savvital seeks a Bilingual Insurance Customer Service Representative for an international insurance client. You will handle customer calls, policy changes, insurance quotes, and carrier communication. The role suits professionals with customer service, call center, client support, or administrative experience.
Key Responsibilities:
Handle incoming calls and routine insurance inquiries
Process vehicle, driver, and customer information changes
Assist with quotes and policy applications
Coordinate policy matters with insurance carriers
Maintain records and complete customer follow-ups
Requirements:
Fluent spoken Cantonese or Mandarin; Cantonese preferred
Professional English communication for carriers and correspondence
Confident phone etiquette and customer conversations
Strong accuracy managing records and policy information
Availability for the full Pacific Time schedule
Bring bilingual communication, customer support, and policy servicing strengths to Savvital's insurance client while maintaining accurate service.
#J-18808-Ljbffr
Apply on source site Savvital seeks a Bilingual Insurance Customer Service Representative for an international insurance client. You will handle customer calls, policy changes, insurance quotes, and carrier communication. The role suits professionals with customer service, call center, client support, or administrative experience.
Key Responsibilities:
Handle incoming calls and routine insurance inquiries
Process vehicle, driver, and customer information changes
Assist with quotes and policy applications
Coordinate policy matters with insurance carriers
Maintain records and complete customer follow-ups
Requirements:
Fluent spoken Cantonese or Mandarin; Cantonese preferred
Professional English communication for carriers and correspondence
Confident phone etiquette and customer conversations
Strong accuracy managing records and policy information
Availability for the full Pacific Time schedule
Bring bilingual communication, customer support, and policy servicing strengths to Savvital's insurance client while maintaining accurate service.
#J-18808-Ljbffr