Job opportunity
TD Banking Customer Experience Associate
TD Bank Group
Serve TD customers in Montréal as a Customer Experience Associate, processing transactions accurately and recommending suitable banking solutions.
Working in TD Canada Trust’s Personal and Commercial Banking branch network, this associate builds customer relationships through service transactions and advice. The position requires customer needs assessment, financial transaction processing, confidential discretion, and clear communication. Candidates need a high school diploma or one year of relevant experience, with an undergraduate degree considered an asset.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions while completing business processes promptly
Deliver quality experiences and recommend operational improvements
Requirements:
High school diploma or one year of relevant experience
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet use
Initiative, accuracy, attention to detail, and flexibility
Calm, courteous verbal and written communication skills
Bring accurate transaction processing, customer advice, and communication skills to TD Canada Trust in Montréal, Quebec.
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Apply on source site Working in TD Canada Trust’s Personal and Commercial Banking branch network, this associate builds customer relationships through service transactions and advice. The position requires customer needs assessment, financial transaction processing, confidential discretion, and clear communication. Candidates need a high school diploma or one year of relevant experience, with an undergraduate degree considered an asset.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions while completing business processes promptly
Deliver quality experiences and recommend operational improvements
Requirements:
High school diploma or one year of relevant experience
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet use
Initiative, accuracy, attention to detail, and flexibility
Calm, courteous verbal and written communication skills
Bring accurate transaction processing, customer advice, and communication skills to TD Canada Trust in Montréal, Quebec.
#J-18808-Ljbffr