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Job opportunity

Service Advisor

Steele Auto Group

Halifax, Nova Scotia
On-site
Service Staff
Full-Time
Requisition #: SERVI008536
Supervisor : Glenn Nicholson
Description

At

Steele Auto Group , work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
As a

Service Advisor

with

Steele Subaru

, you will be the primary point of contact for customers seeking vehicle maintenance or repairs. If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.
The Steele Advantage:

100% Matched Retirement Savings Plan - Because your future matters
Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most
Mental Health & Wellness Support – 24/7 confidential support for you and your family
Employee Discounts – On vehicle purchases, parts, and service at any of our locations
Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills!
How you will make an impact:

Reviewing warranty and service coverage and clearly explaining applicable terms
Preparing accurate estimates for parts, materials, and labour
Creating repair orders that clearly outline concerns, required repairs, and recommended services
Keeping customers informed about estimates, timelines, approvals, and vehicle status
Maintaining accurate service records and documenting recommended repairs and actions
Delivering an exceptional customer experience while identifying opportunities to provide additional value.
What drives your success:

You have 3+ years of customer service experience
You have strong communication and interpersonal skills and can build positive relationships with customers
You can stay organized, manage priorities, and learn quickly in a fast-paced environment
You can work effectively as part of a team while taking ownership of your responsibilities
You have a valid driver’s license with an acceptable driver’s abstract
You may have previous Automotive Service Advisor experience, which would be considered an asset

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