Job opportunity
Retail Experience Lead Store Operations
The 420 Store
Lead retail store operations through cash management, staff supervision, and customer service while opening and closing assigned shifts. Model company standards daily.
The Retail Experience Lead oversees daily operations and supervises staff during assigned shifts. This role maintains store presentation, supports cashiers, and provides product knowledge. Leads also reinforce compliance, educate team members, and escalate employee issues or customer complaints to store managers.
Key Responsibilities:
Open and close the retail store, activating and deactivating alarms
Supervise staff and assist cashiers during assigned shifts
Maintain store appearance, product presentation, and front-of-house organization
Deliver customer service, product knowledge, and sales information
Escalate employee issues and customer complaints to store managers
Requirements:
Two years of retail industry experience
High school diploma or GED required
Experience in all aspects of customer service
Cash management and security alarm system familiarity
Provincial Cannabis Certification and clear criminal record
Apply retail sales knowledge, team guidance, cash management, and customer service skills as a Retail Experience Lead.
#J-18808-Ljbffr
Apply on source site The Retail Experience Lead oversees daily operations and supervises staff during assigned shifts. This role maintains store presentation, supports cashiers, and provides product knowledge. Leads also reinforce compliance, educate team members, and escalate employee issues or customer complaints to store managers.
Key Responsibilities:
Open and close the retail store, activating and deactivating alarms
Supervise staff and assist cashiers during assigned shifts
Maintain store appearance, product presentation, and front-of-house organization
Deliver customer service, product knowledge, and sales information
Escalate employee issues and customer complaints to store managers
Requirements:
Two years of retail industry experience
High school diploma or GED required
Experience in all aspects of customer service
Cash management and security alarm system familiarity
Provincial Cannabis Certification and clear criminal record
Apply retail sales knowledge, team guidance, cash management, and customer service skills as a Retail Experience Lead.
#J-18808-Ljbffr