Job opportunity
Triangle MasterCard Customer Service Agent
Canadian Tire Bank
Support Triangle MasterCard members with account inquiries, statement questions, and marketing programs from Ontario. Strong communication and active listening guide every customer interaction.
Canadian Tire Bank seeks a Customer Relationship Contact Centre Representative for permanent part-time customer service. You will adapt quickly to diverse telephone calls while protecting account information, maintaining accurate records, and building customer confidence. English proficiency is required, with six weeks of full-time weekday training before scheduled part-time shifts.
Key Responsibilities:
Understand and service customer needs during each interaction
Build confidence in Canadian Tire service capabilities
Shape positive customer perceptions of Canadian Tire
Develop effective workplace relationships
Support continuous learning and development
Requirements:
Minimum one year of customer service experience
Professional verbal communication and active listening skills
Strong written communication and problem-solving abilities
Solid decision-making skills in varied situations
Passion for exceptional customer experiences
Bring telephone service, decision-making, and relationship-building strengths to Triangle MasterCard customer support with Canadian Tire Bank.
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Apply on source site Canadian Tire Bank seeks a Customer Relationship Contact Centre Representative for permanent part-time customer service. You will adapt quickly to diverse telephone calls while protecting account information, maintaining accurate records, and building customer confidence. English proficiency is required, with six weeks of full-time weekday training before scheduled part-time shifts.
Key Responsibilities:
Understand and service customer needs during each interaction
Build confidence in Canadian Tire service capabilities
Shape positive customer perceptions of Canadian Tire
Develop effective workplace relationships
Support continuous learning and development
Requirements:
Minimum one year of customer service experience
Professional verbal communication and active listening skills
Strong written communication and problem-solving abilities
Solid decision-making skills in varied situations
Passion for exceptional customer experiences
Bring telephone service, decision-making, and relationship-building strengths to Triangle MasterCard customer support with Canadian Tire Bank.
#J-18808-Ljbffr