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Job opportunity

Department Manager

McDonald's Canada

Central Saanich, British Columbia CAD 52,000
Job Details
Salary: $52,000 annually

( $25.00 per hour )

Work schedules are expected to be shifts of

8.5 hours 5 days a week . Depending on the business operation, these

shifts will continuously vary

from early mornings, day, afternoons, evenings and overnights shifts. This role requires

open availability

work including weekends and weekdays, with varying days off.

In addition to the responsibilities of a Shift Supervisor, you are responsible for

providing business leadership

while running your assigned department that contributes to the

overall success

in

achieving restaurant targets

of

sales ,

profit ,and

guest experience . You know

how to energize

and

motivate

our crew, inform them of

business targets

and ensure they receive the

training and coaching

to be successful.

On-Floor Shift Management and Area Supervision:

~75%-80%

Administrative Tasks:

~25%-20%

Your Vibe
You

lead by example

and are

accountable . You have

high expectations

and consistently

raise the bar

for yourself and your team. When confronted with a situation, you can assess and

problem-solve

with confidence. You put

people before profit , knowing that creating a

positive culture

leads to happier, more engaged staff who will deliver a

better experience

for your guests.

Traits include : Accurate, Flexible, Reliable, Organized, Dependable, Excellent oral communication, Excellent written communication, Client focused, Effective interpersonal skills, Team player

Qualifications
Ability To Supervise : 11-15 people

Education:

Secondary (High) school graduation certificate preferred

Holds valid First Aid and Food safety certifications (company to provide first class for qualified candidates if needed)

Experience :

Several years of recent experience in food preparation or food service are required *recent defined as within the last 3-5 years

2+ years of recent restaurant or food-related management experience in a quick service, high volume setting (McDonald’s experience is an asset) *recent defined as within the last 3-5 years

Previous experience leading a Kitchen, Guest Experience, or People Department

A permanent position; requires applicant to be a Canadian Citizen, Permanent Resident, or legally entitled to work in Canada for 12 months or greater. This position does not include an LMIA

Proficiency with:

MS Outlook, MS Windows, MS Word, MS PowerPoint, MS Office, MS Access, Accounting software, Electronic cash register, Point of Sale system, MS Excel

Duties and Responsibilities

Daily shift accountability following McDonald’s operations system

Identify operational gaps on shift, diagnose and provide direction and coaching

Review and analyze guest count, sales, and profit results

Regular monitoring of company communication to stay informed of promotions and procedural changes. May include sharing, teaching, or coaching staff on information received

Follow and oversee food safety standards through daily certifications, maintaining physical plant cleanliness standards, and monitoring staff actions

Follow McDonald’s high standard of people practices

Seek guest feedback. Handle and document guest complaints

Monitor and report progress on department goals and objectives using department scorecard

Conduct weekly department walk-thru to assess performance, diagnose opportunities and identify action

Prepare for and participate in weekly manager's meeting

May run a secondary department in the absence of a Department Manager, assistant department supervisors reporting directly to the General Manager

Our Offer
Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment.

What this means in practice is:

Access to optional health, Dental insurance through Group Insurance Plan

Performance reviews completed bi-annually, wages reviewed annually based on performance

Eligible to participate in variable bonus program when applicable

A total rewards package that includes discounts on foods, incentives, and recognition perks

3 weeks vacation annually

Opportunities for advancement and ongoing development

Company Description
The arches are shining bright on Vancouver Island.McDonald's is looking for stars to join the team.Weare a locally owned and operated by K.E.I. operating throughout communities in the mid and lower Island. We arededicated to providing excellent guest service to all our customers and we know that starts with hiring, training, and developing the best people! There is always room to grow in our organization so everyone has an opportunity to achieve their career goals.

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