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Job opportunity

Home Depot Service Desk Associate

The Home Depot, Inc.

Calgary, Alberta
Customer order management and solution guidance define this Service Desk Associate opportunity with The Home Depot. Help customers receive accurate products and services on time.
As a Service Desk Associate, you will follow Customer Order Management orders from start through customer satisfaction. Your work includes special order, installation, and website orders. You will coordinate with customers, the Project Support Centre, Kitchen Designers, associates, vendors, installers, delivery companies, and service providers to keep activities moving professionally.
Key Responsibilities:

Follow Customer Order Management orders through completion
Ensure timely, accurate products and services
Connect customers with internal and external partners
Resolve issues and assess customer needs
Coordinate order activities with service providers
Requirements:

Ability to guide customers toward suitable project solutions
Curiosity and eagerness to keep learning
Professional approach to customer issue resolution
Ability to coordinate with multiple order partners
Commitment to customer satisfaction through order completion
Apply customer service, order coordination, and issue resolution skills as a Home Depot Service Desk Associate.

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