Job opportunity
Store Manager - CF Pacific Center
APP Group (MACKAGE and SOIA&KYO)
AboutMACKAGE
Specialistsinallseasonprotectionsince1999,Mackagemergesthefinest,mostresponsibleleathers,downandwoolswithluxuryforwarddesign,anapproachthatyieldsuncompromisingconstruction,envelopingcomfortandsignaturesilhouettes.
Aglobalouterwearleaderdefinedbyacommitmenttoexceptionalquality,purpose,andperformancewithafocusonaestheticinnovation.
Mackageiscommittedtoemploymentequityandinvitesapplicationsfromwomen,visibleminorities,Aboriginalpeoples,personswithdisabilities,LGBTQ2S+personsandotherwisemarginalizedpersons.
StoreManager
AsStoreManager,youareanintegralpartofourbrands’imageandstoreperformance.
Whatyou’lldo:
Salesandcustomerservice
MaximizethestoresalesandKPIstoachievestoresalestargets.
Monitorsalesfloorandzonecoveragetodrivesalesandmaintainacustomerfocuscentricenvironment.
EnsureproactiveclientengagementleveragingCRMandgrowingtheclienteledatabase.
Inspireandmotivatetheteamtohighperformanceandexceptionalcustomerservice.
Leadership
Monitor,developandleadtheteambyshowcasingapositiveenvironmentinwhichmembersparticipate,cooperateandcollaboratewitheachother.
PartnerandcollaboratewithmanagementandHQpartnerseffectively.
Activelybench,recruit,hireanddeveloptoptiercandidatesthatwillrepresentMackageasbrandambassadors.
Manageoperationaltasksontimerelatingtoreports,payroll,schedulingandinventorymanagement.
Modelandensurestorepoliciescomplianceareachievedandcommunicated.
Respondandadapttochangingdemandsofthebusinessandcreateactionplansrelatingtoopportunitiestosupportcustomerexperiencewhilefocusingonstrategic,operational,andleadershipexcellence.
Conductweekly,monthlyandquarterlyperformanceevaluationswithintheteamandmanagethestoreturnovertosupportretention.
Operations
Providepropertraininganddevelopmentonproductknowledgeandsellingceremony.
Ensurepropermaintenanceandorganizationofthestorestandardsfrontandbackofhouse.
Handlecustomerinquiries,concernsandreturnseffectively.
Overseethedailyoperationswhilemanaginginventorylevelsandlosspreventionbestpractices.
Whatyou’llneed:
Minimumoffive(5)yearsexperienceinapreferredfashionluxuryretailenvironment,three(3)years(atleast)asastoremanager.
Strongleadership,result-orientedandsolidbusinessacumen.
Excellentwrittenandverbalcommunicationskills.Multilingualisaplus.
Musthaveateamcentricattitudeandproactivemindset.
Exemplaryselling,trainingandcustomerserviceskills.
Abilitytomulti-task,organize,andprioritizeworkload.
KnowledgeofMicrosoftOfficeSuiteandPOSoperatingsystems.2
Wewanttogettoknowyou
#J-18808-Ljbffr
Apply on source site Specialistsinallseasonprotectionsince1999,Mackagemergesthefinest,mostresponsibleleathers,downandwoolswithluxuryforwarddesign,anapproachthatyieldsuncompromisingconstruction,envelopingcomfortandsignaturesilhouettes.
Aglobalouterwearleaderdefinedbyacommitmenttoexceptionalquality,purpose,andperformancewithafocusonaestheticinnovation.
Mackageiscommittedtoemploymentequityandinvitesapplicationsfromwomen,visibleminorities,Aboriginalpeoples,personswithdisabilities,LGBTQ2S+personsandotherwisemarginalizedpersons.
StoreManager
AsStoreManager,youareanintegralpartofourbrands’imageandstoreperformance.
Whatyou’lldo:
Salesandcustomerservice
MaximizethestoresalesandKPIstoachievestoresalestargets.
Monitorsalesfloorandzonecoveragetodrivesalesandmaintainacustomerfocuscentricenvironment.
EnsureproactiveclientengagementleveragingCRMandgrowingtheclienteledatabase.
Inspireandmotivatetheteamtohighperformanceandexceptionalcustomerservice.
Leadership
Monitor,developandleadtheteambyshowcasingapositiveenvironmentinwhichmembersparticipate,cooperateandcollaboratewitheachother.
PartnerandcollaboratewithmanagementandHQpartnerseffectively.
Activelybench,recruit,hireanddeveloptoptiercandidatesthatwillrepresentMackageasbrandambassadors.
Manageoperationaltasksontimerelatingtoreports,payroll,schedulingandinventorymanagement.
Modelandensurestorepoliciescomplianceareachievedandcommunicated.
Respondandadapttochangingdemandsofthebusinessandcreateactionplansrelatingtoopportunitiestosupportcustomerexperiencewhilefocusingonstrategic,operational,andleadershipexcellence.
Conductweekly,monthlyandquarterlyperformanceevaluationswithintheteamandmanagethestoreturnovertosupportretention.
Operations
Providepropertraininganddevelopmentonproductknowledgeandsellingceremony.
Ensurepropermaintenanceandorganizationofthestorestandardsfrontandbackofhouse.
Handlecustomerinquiries,concernsandreturnseffectively.
Overseethedailyoperationswhilemanaginginventorylevelsandlosspreventionbestpractices.
Whatyou’llneed:
Minimumoffive(5)yearsexperienceinapreferredfashionluxuryretailenvironment,three(3)years(atleast)asastoremanager.
Strongleadership,result-orientedandsolidbusinessacumen.
Excellentwrittenandverbalcommunicationskills.Multilingualisaplus.
Musthaveateamcentricattitudeandproactivemindset.
Exemplaryselling,trainingandcustomerserviceskills.
Abilitytomulti-task,organize,andprioritizeworkload.
KnowledgeofMicrosoftOfficeSuiteandPOSoperatingsystems.2
Wewanttogettoknowyou
#J-18808-Ljbffr