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Job opportunity

Senior Customer Success Lead for Ecommerce Brands (Remote)

Jetpack 3PL

Montreal, Quebec
Jetpack 3PL is seeking a senior customer success professional to own day-to-day support for ecommerce brands. You will build real bonds with clients, handle escalations, and drive outcomes across receiving, warehousing, fulfillment, and shipping.
The role is fully remote, with a fast-paced startup environment that rewards initiative and thoughtful problem solving. You will engage with clients via Slack, email, and video calls, ensuring clear, actionable guidance and a focus on outcome-oriented

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