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Job opportunity

Airport Curbside Customer Service Representative

Commissionaires

Kelowna, British Columbia
Deliver exceptional customer service outdoors at Kelowna International Airport as a Curbside Customer Service Representative for Commissionaires BC. Support travellers with professionalism and clear communication.
This casual on-call position covers day and afternoon shifts at YLW. You will welcome passengers, provide airport information, monitor curbside areas, and support safe passenger flow. The role suits reliable people comfortable interacting with diverse backgrounds.
Key Responsibilities:

Welcome arriving and departing travellers at airport curbside areas
Provide directions about facilities, parking, transportation, and terminal amenities
Monitor pickup and drop-off areas for efficient traffic flow
Assist seniors, families, and individuals needing additional support
Report hazards, maintenance issues, and operational concerns appropriately
Requirements:

Exceptional customer service and interpersonal skills
Strong communication with people from diverse backgrounds
Comfort working outdoors in varying weather conditions
Eligibility to obtain and maintain a Restricted Area Identity Card
Legal entitlement to work in Canada
Represent Commissionaires BC at YLW through welcoming service, passenger assistance, airport information, and professional curbside support.

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