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Job opportunity

Retail Sales Customer Experience Associate

Fire & Flower Inc

Toronto, Ontario
Customer service and product knowledge define this Retail Sales Associate role, focused on guiding shoppers and creating positive brand experiences in-store.
Working under the Retail Experience Lead, the Retail Sales Associate greets customers, generates sales, and advises on merchandise care. The position supports specialized products, accessories, merchandising, promotions, and displays. It also requires accurate transactions, inventory, procedures, and strong product knowledge.
Key Responsibilities:

Greet customers and guide them through store items
Provide customer service and build lasting relationships
Generate sales and suggest new services
Advise customers about products, accessories, and merchandise care
Support merchandising, promotions, displays, and store maintenance
Requirements:

Retail sales or retail industry experience preferred
High school diploma or GED required
Provincial Cannabis Certification
Clear criminal record
Strong communication and customer service skills
Bring product knowledge, accurate transactions, and relationship-building skills to a customer-focused Retail Sales Associate position.

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