Job opportunity
Housing Support Worker
Parkdale Activity Recreation Centre
Job Title : Housing Support Worker
Program : Housing Program
Status : Full-Time, Regular
Schedule:
Compressed Work Week (37.5 hours over 4 days)
10 hours per day shifts (Sun-Wed or Wed-Sat)
Reports to : Manager of Housing Support Services
Number of Positions : 3 Full-Time Positions
The PARC Housing Support Worker is responsible for supporting adults living with mental healthand/or addiction challenges in a community-based independent living environment. They areresponsible for maintaining and promoting the wellbeing and independence of each resident.
This may include but is not limited to providing: daily tenant support, crisis support
care/planning, supplies management, referrals, life skills coaching, group facilitation and day-to day tenancy management and documentation.
The practice of the PARC Housing Support Worker will be guided by the PARC’s standards (policies & procedures) and relevant legislation including the Mental Health Act and ResidentialTenancies Act, Occupational Health & Safety and professional standards and ethics.
Core competencies include: strong communication skills, ability to work independently and aspart of a team, adaptability/flexibility, creative thinking, member focused service delivery,planning/organizing, problem solving, accountability/dependability, strong ethics and commitment to social justice, strong clinical judgement.
RESPONSIBILITIES:
Provides one-to-one ongoing assistance and group support to tenants at PARC housing sitesand other sites as needed;
Provides detailed assessment, support planning and advocacy on issues related to health(primary/mental health), drug use, financial, housing, legal, employment and social support;
Collaborates with tenants using strengths-based perspective to set goals and createsupport/safety plans;
Connects members to community resources/programs that can help address members’ needsby maintaining current knowledge of a wide range of available resources that supportmembers;
Provides proactive support to tenants including doing home visits, assisting with activities of daily living and coordinating case conferencing within a circle of care;
Provides crisis prevention, intervention, risk assessments and crisis care planning;
Plans and hosts monthly tenant meetings to address concerns, building issues, event planningand other matters that affect the tenant population;
Facilitates group sessions and prepare presentations on housing related topics, evictions,landlord/tenant rights;
Ensures confidentiality is maintained on all clients;
Maintains timely and thorough case notes, records and complete reporting required byfunders and supervisor;
Completes administrative duties;
Maintains effective working relationships with community partners, services and governmentagencies;
Prepares for and actively participates in weekly team meetings, supervision meetings, agencystaff meetings and agency in-service activities;
In consultation with the Housing Manager, participates in program development, workplanning and evaluation;
Attends ongoing staff development and training as directed;
Engages in reflective practice, and is aware of systemic oppression and one’s own sociallocation;
Utilizes agency provided supports to mitigate the risk of vicarious trauma, burnout, andtransference that can be detrimental to member care;
Practices self-care and models a commitment to personal positive mental health strategies;
Cooperates and participates with health and safety legislation and instructions for a safe andhealthy workspace;
Other duties as assigned.
QUALIFICATIONS:
MUST HAVE EXPERIENCE WORKING IN HOUSING SECTOR
Bachelor of Social Work and/or equivalent combination of education in social service relatedfield and experience in supportive housing with adults who struggle with aserious mental illness and drug use challenges;
2-3 years (minimum) related experience in a community mental health setting, preferably asa housing support worker with marginalized populations including substance users andformerly homeless adults;
Significant experience in tenant organizing or equivalent community development role
Proven knowledge and skills in assessment, counselling, the recovery model, harm reduction,trauma-informed practice, crisis prevention/intervention, and case management;
Comprehensive knowledge of social justice issues presented by psychiatric survivors andmarginalized people who have been homeless or under-housed;
Practical knowledge of housing sector best practices, the Housing First model, the Landlordand Tenant Act, the Residential Tenancies Act, the Housing Services Act,
Municipal License and Standards (MLS) and all other relevant legislation;
A commitment to anti-oppressive practice, reflective practice and critical engagement andanalysis of systemic barriers and oppression facing our clients;
Excellent oral and written communication skills, with experience in writing case notes,assessment, and in using computerized information management systems such as Excel,Microsoft Office, Pirouette and OCAN;
Ability to work independently, as well as in a team;
Good time management skills, the ability to prioritize workload as needed and the ability to meet required deadlines;
Meal provisions: food prep, cooking, cleaning and other kitchen duties, provision of 2 mealsper day for up to 20-25 settings per meal, maintaining a safe food preparation area, must haveor be willing to obtain Food Handler’s Certificate.
Fluency in a second language is a strong asset;
Must have First Aid/CPR;
Lived experience and identification as someone with lived experience of mental illness isconsidered an asset.
Work Conditions/Hours
Days of work may include evenings, weekends, and holidays
Work will be carried out mainly in the community; workers should be prepared to work inclients’ homes
Travel may at times be required via TTC or your own vehicle (mileage paid as per collectiveagreement)
Hours of work will primarily be between the hours 8am-8pm and can include weekends andweekdays. Flexibility regarding on-call responsibilities and work outside these hours areexpected in consultation with the Housing Manager
Interacts with client, landlords, family members, staff, visitors and other care providers
Physically and emotionally demanding pace due to high service demands/complex supportissues
The pay range is from the collective agreement as the position is part of the bargaining unit
People with life-experience of poverty and contact with the psychiatric system and othermarginalized communities are encouraged to apply.
PARC is an equal-opportunity employer and encourages applications from people who arereflective of the diverse communities we serve. We strongly encourage applicants with livedexperiences, from Aboriginal communities, people of all races, colours, ethnic origins, religions,disabilities, and sexual orientations to apply. We recognize that equitable access to employmentis an agent in social change.
If you have any requirements for accommodation due to disability, please advise HumanResources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us
#J-18808-Ljbffr
Apply on source site Program : Housing Program
Status : Full-Time, Regular
Schedule:
Compressed Work Week (37.5 hours over 4 days)
10 hours per day shifts (Sun-Wed or Wed-Sat)
Reports to : Manager of Housing Support Services
Number of Positions : 3 Full-Time Positions
The PARC Housing Support Worker is responsible for supporting adults living with mental healthand/or addiction challenges in a community-based independent living environment. They areresponsible for maintaining and promoting the wellbeing and independence of each resident.
This may include but is not limited to providing: daily tenant support, crisis support
care/planning, supplies management, referrals, life skills coaching, group facilitation and day-to day tenancy management and documentation.
The practice of the PARC Housing Support Worker will be guided by the PARC’s standards (policies & procedures) and relevant legislation including the Mental Health Act and ResidentialTenancies Act, Occupational Health & Safety and professional standards and ethics.
Core competencies include: strong communication skills, ability to work independently and aspart of a team, adaptability/flexibility, creative thinking, member focused service delivery,planning/organizing, problem solving, accountability/dependability, strong ethics and commitment to social justice, strong clinical judgement.
RESPONSIBILITIES:
Provides one-to-one ongoing assistance and group support to tenants at PARC housing sitesand other sites as needed;
Provides detailed assessment, support planning and advocacy on issues related to health(primary/mental health), drug use, financial, housing, legal, employment and social support;
Collaborates with tenants using strengths-based perspective to set goals and createsupport/safety plans;
Connects members to community resources/programs that can help address members’ needsby maintaining current knowledge of a wide range of available resources that supportmembers;
Provides proactive support to tenants including doing home visits, assisting with activities of daily living and coordinating case conferencing within a circle of care;
Provides crisis prevention, intervention, risk assessments and crisis care planning;
Plans and hosts monthly tenant meetings to address concerns, building issues, event planningand other matters that affect the tenant population;
Facilitates group sessions and prepare presentations on housing related topics, evictions,landlord/tenant rights;
Ensures confidentiality is maintained on all clients;
Maintains timely and thorough case notes, records and complete reporting required byfunders and supervisor;
Completes administrative duties;
Maintains effective working relationships with community partners, services and governmentagencies;
Prepares for and actively participates in weekly team meetings, supervision meetings, agencystaff meetings and agency in-service activities;
In consultation with the Housing Manager, participates in program development, workplanning and evaluation;
Attends ongoing staff development and training as directed;
Engages in reflective practice, and is aware of systemic oppression and one’s own sociallocation;
Utilizes agency provided supports to mitigate the risk of vicarious trauma, burnout, andtransference that can be detrimental to member care;
Practices self-care and models a commitment to personal positive mental health strategies;
Cooperates and participates with health and safety legislation and instructions for a safe andhealthy workspace;
Other duties as assigned.
QUALIFICATIONS:
MUST HAVE EXPERIENCE WORKING IN HOUSING SECTOR
Bachelor of Social Work and/or equivalent combination of education in social service relatedfield and experience in supportive housing with adults who struggle with aserious mental illness and drug use challenges;
2-3 years (minimum) related experience in a community mental health setting, preferably asa housing support worker with marginalized populations including substance users andformerly homeless adults;
Significant experience in tenant organizing or equivalent community development role
Proven knowledge and skills in assessment, counselling, the recovery model, harm reduction,trauma-informed practice, crisis prevention/intervention, and case management;
Comprehensive knowledge of social justice issues presented by psychiatric survivors andmarginalized people who have been homeless or under-housed;
Practical knowledge of housing sector best practices, the Housing First model, the Landlordand Tenant Act, the Residential Tenancies Act, the Housing Services Act,
Municipal License and Standards (MLS) and all other relevant legislation;
A commitment to anti-oppressive practice, reflective practice and critical engagement andanalysis of systemic barriers and oppression facing our clients;
Excellent oral and written communication skills, with experience in writing case notes,assessment, and in using computerized information management systems such as Excel,Microsoft Office, Pirouette and OCAN;
Ability to work independently, as well as in a team;
Good time management skills, the ability to prioritize workload as needed and the ability to meet required deadlines;
Meal provisions: food prep, cooking, cleaning and other kitchen duties, provision of 2 mealsper day for up to 20-25 settings per meal, maintaining a safe food preparation area, must haveor be willing to obtain Food Handler’s Certificate.
Fluency in a second language is a strong asset;
Must have First Aid/CPR;
Lived experience and identification as someone with lived experience of mental illness isconsidered an asset.
Work Conditions/Hours
Days of work may include evenings, weekends, and holidays
Work will be carried out mainly in the community; workers should be prepared to work inclients’ homes
Travel may at times be required via TTC or your own vehicle (mileage paid as per collectiveagreement)
Hours of work will primarily be between the hours 8am-8pm and can include weekends andweekdays. Flexibility regarding on-call responsibilities and work outside these hours areexpected in consultation with the Housing Manager
Interacts with client, landlords, family members, staff, visitors and other care providers
Physically and emotionally demanding pace due to high service demands/complex supportissues
The pay range is from the collective agreement as the position is part of the bargaining unit
People with life-experience of poverty and contact with the psychiatric system and othermarginalized communities are encouraged to apply.
PARC is an equal-opportunity employer and encourages applications from people who arereflective of the diverse communities we serve. We strongly encourage applicants with livedexperiences, from Aboriginal communities, people of all races, colours, ethnic origins, religions,disabilities, and sexual orientations to apply. We recognize that equitable access to employmentis an agent in social change.
If you have any requirements for accommodation due to disability, please advise HumanResources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us
#J-18808-Ljbffr