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Onsite Member Experience Advisor & Digital Tools Advocate

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Laval, Quebec
Desjardins is seeking a on-site Member/Client Experience Advisory Agent in Laval, QC. You will help members and clients have a better experience by listening to needs, advising on banking transactions, and offering personalized solutions while promoting Desjardins products and services.
You will stay informed of current standards and tools, assist with fraud issues, and refer complex cases to specialists. A strong emphasis on compliance and digital solutions is part of the role.

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