Job opportunity
Housing First Home Case Manager
The Link: Youth and Family Supports
The Link: Youth and Family Supports
For more than90 years, The Link has helped youth and families on a journey to healing, hope,and better lives. The organization is dedicated to walking alongside children,youth, and families as an inclusive community, strengthening and empowering asense of being, pride, and purpose. With over 15 diverse programs, The Link hasa community of caring staff that work together to provide support through a24-hour crisis line, youth resource centers, emergency shelters, mobile crisisteams, specialized foster care, healing homes, job readiness supports, andSkills4Life. With a strong foundation within the community and a focus onconnection, unity, and compassion, the organization provides a vital link foryouth and families in the province of Manitoba.
Position Summary
The Housing First / HOME Case Manager supports Indigenous and otheryouth experiencing homelessness or housing instability to obtain and maintainsafe, affordable housing while building stability, belonging, and independence.
Housing First is the primary housing entry point, while HOME provides aless-intensive extension of care as youth move toward greater stability andadulthood. Support is not conditional on engagement.
The Case Manager provides person-centred, youth-led, culturallygrounded, and strengths-based case management, while developing supportive relationships with participants, landlords, community partners, Elders, Knowledge Keepers, and other service providers.
The position also provides leadership, mentorship, and support to theHousing First staff team and contributes to the effective operation and ongoingdevelopment of the program.
Key Responsibilities and Accountabilities
The HousingFirst / HOME Case Manager's responsibilities include, but are not limited to:
Provide in-home support to caregivers and familiesparticipating in the Home Fire program.
Conduct assessments of home environments and identifyareas that may benefit from improved organization, structure, cleanliness, orfunctionality.
Collaborate with families to develop practical andachievable plans to improve the flow, safety, and function of the household.
Support caregivers in creating and maintaininghousehold organization systems, including storage solutions, routines,schedules, and family responsibilities.
Assist families in establishing household processesand routines that support daily functioning and reduce family stress.
Develop meal plans and support families in creatingsustainable weekly meal preparation routines.
Provide coaching related to household management,budgeting for household needs, and food planning when appropriate.
Assist with light housekeeping tasks alongsidefamilies to model and support the development of healthy household practices.
Coordinate the removal, disposal, donation, orrelocation of unnecessary household items, boxes, furniture, or clutter asappropriate.
Identify environmental factors within the home thatmay impact family wellness and work collaboratively with families to address them.
Support families in accessing community resources andservices that can assist with improving household stability and familywell-being.
Develop trusting and supportive relationships withcaregivers and family members.
Work collaboratively with Home Fire team members toimplement family support plans and contribute to identified goals and outcomes.
Provide timely and accurate documentation andreporting, including activities, interventions, goals, and outcomes.
Participate in team meetings, case discussions, andother program-related activities.
Adhere to established documentation, confidentiality,and program standards.
Participate in training, professional developmentopportunities, and compliance requirements as defined by organizational policy.
Perform other duties as assigned.
Qualifications / Experience
Lived/living experience isstrongly valued, including experience with homelessness, housing instability,poverty, child welfare, or other systems and experiences that impact youth.
Strong understanding andappreciation of Indigenous histories, cultures, identities, and ways ofknowing, including the impacts of colonization and the Truth and ReconciliationCommission of Canada’s Calls to Action.
A strong connection toIndigenous community, culture, identity, and ways of knowing is valued.
Knowledge and experiencewith Housing First, harm reduction, trauma-informed, strengths-based,solution-focused, and youth-centred approaches.
Demonstrated ability tobuild positive relationships, community connections, networks, andpartnerships.
Strong interpersonal,communication, advocacy, organizational, and relationship-building skills.
Demonstrated leadershipskills and the ability to work collaboratively with youth, staff, communitypartners, Elders, Knowledge Keepers, and other service providers.
Ability to support youthchoice, self-determination, independence, and cultural connection.
Knowledge of housing,tenancy, and community resources, with the ability to connect youth toappropriate supports and services.
Strong crisis intervention,de-escalation, harm reduction, and conflict resolution skills.
Ability to work a flexibleschedule, including days, evenings, and weekends, based on program andparticipant needs.
Demonstrated proficiencywith Microsoft Office at an intermediate level. Experience with HIFIS is anasset.
Valid driver's licence andaccess to a reliable vehicle with required insurance coverage.
Satisfactory Criminal RecordCheck with Vulnerable Sector Search, Child Abuse Registry check with acceptablePrior Contact checks, and Adult Abuse Registry check, completed within therequired timeframe.
Applicable certificationsare considered an asset, including First Aid/CPR Level C, ASIST, Mental HealthFirst Aid, SafeTALK, and De-escalation Training.
Education (Degree/Diploma/Certificate)
Three years of experience working with youth,preferably youth experiencing homelessness, housing instability, poverty, childwelfare involvement, or other barriers to stability and independence.
Post-secondary education in Social Work, HumanServices, Education, Indigenous Studies, or a related field is preferred.Equivalent education, training, and experience will be considered.
An equivalent combination of education, relevantemployment experience, and/or lived experience will be considered.
Emergency First Aid and CPR Level C certificationrequired.
ASIST (Applied Suicide Intervention Skills Training),Crisis De-escalation Training, or willingness to obtain required certificationsis an asset.
Core Competencies
Cultural Responsiveness
Demonstrates respect forFirst Nations ways of knowing, family systems, community relationships, andculturally grounded approaches to healing, wellness, and support.
Trauma-informed Practice
Understands the impacts oftrauma, grief, loss, displacement, colonization, and systemic barriers oncaregivers, children, youth, and family functioning.
Practical Coaching and Capacity Building
Supports caregivers todevelop sustainable household routines, organization systems, meal planningpractices, and strategies that strengthen daily family life.
Relationship-based Practice
Builds trust with familiesand service providers through consistency, respect, confidentiality,collaboration, and follow-through.
Communication and Collaboration
Communicates clearly andprofessionally in writing and verbally, and contributes effectively tofamily-centred and multidisciplinary planning.
Organization and Accountability
Manages competingpriorities, maintains accurate records, follows timelines, and demonstratesinitiative in supporting families to achieve practical goals.
Conditions of Employment
Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contactchecks, and a clear Adult Abuse Registry check, all completed within the lastthree months.
Travel throughout Winnipeg and Southern Manitoba isrequired.
Valid Manitoba Class 5F Driver's Licence and access toa personal vehicle are preferred.
Alternate transportation methods will be considered.
Ability to perform light physical tasks, includinglifting, moving, organizing, and sorting household items as required.
Accommodationsare available for applicants with disabilities upon request. If you arecontacted by The Link regarding a job opportunity, please know that you arewelcome to request accommodation at any point in the process. All informationreceived regarding accommodations will be kept confidential.
Positionstatus:
Full-Time – 37.5 hours biweekly
Hours of work:
Days, Evenings, and Weekends. Schedule flexibility is required based on the needs of families and the program.
Union:
No
PostingEnd Date:
November 12, 2026
Site:
The Link: Youth and Family Supports
Work Location:
175 Mayfair Avenue;in community
Salary Range:
Based on the Skills4Life Union/YCP salary scale
TheLink is an equal opportunity employer, Indigenous people, women, visibleminorities, and persons with disabilities are encouraged to apply. The Link iscommitted to developing and retaining a diverse workforce. We thank allapplicants for their interest, but only those selected for an interview will becontacted.
#J-18808-Ljbffr
Apply on source site For more than90 years, The Link has helped youth and families on a journey to healing, hope,and better lives. The organization is dedicated to walking alongside children,youth, and families as an inclusive community, strengthening and empowering asense of being, pride, and purpose. With over 15 diverse programs, The Link hasa community of caring staff that work together to provide support through a24-hour crisis line, youth resource centers, emergency shelters, mobile crisisteams, specialized foster care, healing homes, job readiness supports, andSkills4Life. With a strong foundation within the community and a focus onconnection, unity, and compassion, the organization provides a vital link foryouth and families in the province of Manitoba.
Position Summary
The Housing First / HOME Case Manager supports Indigenous and otheryouth experiencing homelessness or housing instability to obtain and maintainsafe, affordable housing while building stability, belonging, and independence.
Housing First is the primary housing entry point, while HOME provides aless-intensive extension of care as youth move toward greater stability andadulthood. Support is not conditional on engagement.
The Case Manager provides person-centred, youth-led, culturallygrounded, and strengths-based case management, while developing supportive relationships with participants, landlords, community partners, Elders, Knowledge Keepers, and other service providers.
The position also provides leadership, mentorship, and support to theHousing First staff team and contributes to the effective operation and ongoingdevelopment of the program.
Key Responsibilities and Accountabilities
The HousingFirst / HOME Case Manager's responsibilities include, but are not limited to:
Provide in-home support to caregivers and familiesparticipating in the Home Fire program.
Conduct assessments of home environments and identifyareas that may benefit from improved organization, structure, cleanliness, orfunctionality.
Collaborate with families to develop practical andachievable plans to improve the flow, safety, and function of the household.
Support caregivers in creating and maintaininghousehold organization systems, including storage solutions, routines,schedules, and family responsibilities.
Assist families in establishing household processesand routines that support daily functioning and reduce family stress.
Develop meal plans and support families in creatingsustainable weekly meal preparation routines.
Provide coaching related to household management,budgeting for household needs, and food planning when appropriate.
Assist with light housekeeping tasks alongsidefamilies to model and support the development of healthy household practices.
Coordinate the removal, disposal, donation, orrelocation of unnecessary household items, boxes, furniture, or clutter asappropriate.
Identify environmental factors within the home thatmay impact family wellness and work collaboratively with families to address them.
Support families in accessing community resources andservices that can assist with improving household stability and familywell-being.
Develop trusting and supportive relationships withcaregivers and family members.
Work collaboratively with Home Fire team members toimplement family support plans and contribute to identified goals and outcomes.
Provide timely and accurate documentation andreporting, including activities, interventions, goals, and outcomes.
Participate in team meetings, case discussions, andother program-related activities.
Adhere to established documentation, confidentiality,and program standards.
Participate in training, professional developmentopportunities, and compliance requirements as defined by organizational policy.
Perform other duties as assigned.
Qualifications / Experience
Lived/living experience isstrongly valued, including experience with homelessness, housing instability,poverty, child welfare, or other systems and experiences that impact youth.
Strong understanding andappreciation of Indigenous histories, cultures, identities, and ways ofknowing, including the impacts of colonization and the Truth and ReconciliationCommission of Canada’s Calls to Action.
A strong connection toIndigenous community, culture, identity, and ways of knowing is valued.
Knowledge and experiencewith Housing First, harm reduction, trauma-informed, strengths-based,solution-focused, and youth-centred approaches.
Demonstrated ability tobuild positive relationships, community connections, networks, andpartnerships.
Strong interpersonal,communication, advocacy, organizational, and relationship-building skills.
Demonstrated leadershipskills and the ability to work collaboratively with youth, staff, communitypartners, Elders, Knowledge Keepers, and other service providers.
Ability to support youthchoice, self-determination, independence, and cultural connection.
Knowledge of housing,tenancy, and community resources, with the ability to connect youth toappropriate supports and services.
Strong crisis intervention,de-escalation, harm reduction, and conflict resolution skills.
Ability to work a flexibleschedule, including days, evenings, and weekends, based on program andparticipant needs.
Demonstrated proficiencywith Microsoft Office at an intermediate level. Experience with HIFIS is anasset.
Valid driver's licence andaccess to a reliable vehicle with required insurance coverage.
Satisfactory Criminal RecordCheck with Vulnerable Sector Search, Child Abuse Registry check with acceptablePrior Contact checks, and Adult Abuse Registry check, completed within therequired timeframe.
Applicable certificationsare considered an asset, including First Aid/CPR Level C, ASIST, Mental HealthFirst Aid, SafeTALK, and De-escalation Training.
Education (Degree/Diploma/Certificate)
Three years of experience working with youth,preferably youth experiencing homelessness, housing instability, poverty, childwelfare involvement, or other barriers to stability and independence.
Post-secondary education in Social Work, HumanServices, Education, Indigenous Studies, or a related field is preferred.Equivalent education, training, and experience will be considered.
An equivalent combination of education, relevantemployment experience, and/or lived experience will be considered.
Emergency First Aid and CPR Level C certificationrequired.
ASIST (Applied Suicide Intervention Skills Training),Crisis De-escalation Training, or willingness to obtain required certificationsis an asset.
Core Competencies
Cultural Responsiveness
Demonstrates respect forFirst Nations ways of knowing, family systems, community relationships, andculturally grounded approaches to healing, wellness, and support.
Trauma-informed Practice
Understands the impacts oftrauma, grief, loss, displacement, colonization, and systemic barriers oncaregivers, children, youth, and family functioning.
Practical Coaching and Capacity Building
Supports caregivers todevelop sustainable household routines, organization systems, meal planningpractices, and strategies that strengthen daily family life.
Relationship-based Practice
Builds trust with familiesand service providers through consistency, respect, confidentiality,collaboration, and follow-through.
Communication and Collaboration
Communicates clearly andprofessionally in writing and verbally, and contributes effectively tofamily-centred and multidisciplinary planning.
Organization and Accountability
Manages competingpriorities, maintains accurate records, follows timelines, and demonstratesinitiative in supporting families to achieve practical goals.
Conditions of Employment
Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contactchecks, and a clear Adult Abuse Registry check, all completed within the lastthree months.
Travel throughout Winnipeg and Southern Manitoba isrequired.
Valid Manitoba Class 5F Driver's Licence and access toa personal vehicle are preferred.
Alternate transportation methods will be considered.
Ability to perform light physical tasks, includinglifting, moving, organizing, and sorting household items as required.
Accommodationsare available for applicants with disabilities upon request. If you arecontacted by The Link regarding a job opportunity, please know that you arewelcome to request accommodation at any point in the process. All informationreceived regarding accommodations will be kept confidential.
Positionstatus:
Full-Time – 37.5 hours biweekly
Hours of work:
Days, Evenings, and Weekends. Schedule flexibility is required based on the needs of families and the program.
Union:
No
PostingEnd Date:
November 12, 2026
Site:
The Link: Youth and Family Supports
Work Location:
175 Mayfair Avenue;in community
Salary Range:
Based on the Skills4Life Union/YCP salary scale
TheLink is an equal opportunity employer, Indigenous people, women, visibleminorities, and persons with disabilities are encouraged to apply. The Link iscommitted to developing and retaining a diverse workforce. We thank allapplicants for their interest, but only those selected for an interview will becontacted.
#J-18808-Ljbffr