Job opportunity
Hotel Client Customer Care Representative
Hunter Amenities International
Support major hotel chains with professional customer care at Hunter Amenities, handling shipment tracing, concerns, and special requests.
This Customer Service Representative supports customers in Hunter Amenities’ global personal care amenities business. Reporting to the North American Sales Manager, you will communicate across channels and answer product questions. Your work helps address complaints and maintain customer satisfaction.
Key Responsibilities:
Provide quality support for major hotel chains and other customers
Communicate with customers through various channels
Answer product questions using detailed product knowledge
Circulate complaints internally across involved departments
Provide feedback on customer service process efficiency
Requirements:
High School education
One to three years of customer service experience
Ability to remain calm during escalated customer issues
Strong interpersonal and communication abilities
Comfort using computers and Microsoft Office programs
Use calm communication, product knowledge, and customer care skills supporting Hunter Amenities’ hotel and business customers.
#J-18808-Ljbffr
Apply on source site This Customer Service Representative supports customers in Hunter Amenities’ global personal care amenities business. Reporting to the North American Sales Manager, you will communicate across channels and answer product questions. Your work helps address complaints and maintain customer satisfaction.
Key Responsibilities:
Provide quality support for major hotel chains and other customers
Communicate with customers through various channels
Answer product questions using detailed product knowledge
Circulate complaints internally across involved departments
Provide feedback on customer service process efficiency
Requirements:
High School education
One to three years of customer service experience
Ability to remain calm during escalated customer issues
Strong interpersonal and communication abilities
Comfort using computers and Microsoft Office programs
Use calm communication, product knowledge, and customer care skills supporting Hunter Amenities’ hotel and business customers.
#J-18808-Ljbffr