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Job opportunity

Restaurant Reservations Leadership Manager

Northland Properties

Halifax, Nova Scotia
Lead reservations and daytime shifts while using hospitality expertise, guest service, and team leadership in a restaurant setting.
This Reservations Manager supports senior leadership while working alongside the Events Manager. The role centers on managing reservations, guest satisfaction, budgetary goals, and positive team morale. Previous serving experience in a full-service restaurant or bar is required, while restaurant leadership experience is considered an asset.
Key Responsibilities:

Manage reservations during primarily daytime shifts
Actively lead shifts alongside senior leadership
Support budgetary goals during daily operations
Ensure guest satisfaction and meaningful guest connections
Handle guest concerns and compliments professionally
Requirements:

Previous serving experience in a full-service restaurant or bar
Hospitality-driven approach toward guests and team members
Energetic and positive attitude
Commitment to inclusion and embracing diversity
Restaurant leadership experience considered an asset
Apply reservations management, guest service, and shift leadership skills while developing further within restaurant hospitality.

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