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Job opportunity

RCMP Clerk Front Counter Reception

The Job Resource Centre

Banff, Alberta
Support Banff’s RCMP Detachment through calm front-counter reception, responsive telephone service, and detailed administrative work. This full-time permanent position serves visitors and community members.
As an RCMP Clerk, you create a welcoming, respectful experience while handling operational and administrative duties. You will complete Criminal Record checks, collision reports, statements, and inquiries. The work also involves CPIC, PROS, JOIN, Outlook, court administration, financial duties, and community-facing communication.
Key Responsibilities:

Welcome visitors and respond professionally to telephone inquiries
Complete Criminal Record checks, statements, and collision reports
Administer traffic tickets and file policy manuals
Enter and update information using RCMP software programs
Direct inquiries to appropriate personnel and services
Requirements:

Calm, approachable presence in public-facing situations
Strong interpersonal skills and genuine commitment to service
Organization, resourcefulness, attention to detail, and sound judgement
Professionalism, discretion, adaptability, and collaborative approach
Ability to attend required health and safety meetings
Bring thoughtful service, administrative accuracy, and professional communication to the RCMP Detachment as a Banff RCMP Clerk.

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