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Job opportunity

Credit Union Member Service Representative

Communication Federal Credit Union

Whitehorse, Yukon
Deliver accurate teller transactions and courteous member service at Communication Federal Credit Union. Use strong communication skills in a front-line position.
As a Member Service Representative, you will serve CFCU members, process deposits, withdrawals, and loan payments, and build relationships. You will understand and cross-sell products and services according to financial needs and credit union goals. This position requires accuracy, listening, and initiative.
Key Responsibilities:

Process deposits, withdrawals, and loan payments accurately
Provide prompt, efficient, and courteous member service
Serve as the primary contact for members
Build relationships with Communication Federal Credit Union members
Cross-sell products and services aligned with member needs
Requirements:

High school diploma or G.E.D.
At least one year of financial institution experience
Retail customer sales or service experience
Prior cash-handling experience preferred
Excellent interpersonal and communication skills
Apply member service, transaction accuracy, and product knowledge while supporting CFCU members and branch goals.

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