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Job opportunity

Hospitality Manager

Compass Group Canada (Beaver) Ltd.

Richmond, British Columbia CAD 65,000
The salary range for this position is $65,000 to $75,000 Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

Now, if you were to come on board as our Hospitality Manager , we'd ask you to do the following for us:

Greet and handle visitors professionally

Follow established procedures with regard to both expected and unexpected arrivals and coordinate with in-house security as appropriate

Handle on-floor guest activities, identify VIP guests and respond to guest food and beverage requests

When situated in a Lobby arrival area, implement established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.

Act as an overall Hospitality ambassador to guests, visitors, and tenants in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information

Answer phone calls, order office and other supplies, set up meeting rooms and provide catering support and set up

Maintain knowledge of room features, amenities and technology offerings

Maintain current repository of local restaurants, services, hotels, transportation options and assist with related requests

Troubleshoot a wide variety of requests and situations, both for guests and for members of the Firm

Think you have what it takes to be our Hospitality Manager? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:

Receptionist background and experience in a corporate environment preferred

Hospitality Degree and/or similar work experience of 3+ years in luxury/high end establishments

Ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment

Excellent listening and verbal communication skills

Basic computer skills and knowledge of office technology and equipment

Punctual, dependable and dedicated to achieving operational excellence

Discreet, ethical and committed to maintaining a high degree of confidentiality

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