Job opportunity
Credit Representative
McDougall Energy Inc.
COME GROW WITH US! McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.
COME GROW WITH US! McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities. At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow. We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.
About The Opportunity
McDougall Energy is looking for a detail-oriented
Credit Representative
with a positive attitude to join our team. Reporting to the Credit Manager, this Credit Representative is responsible for collections, while ensuring customer satisfaction and retention.
Responsibilities Include
Monitor customer accounts for compliance with credit policies, review and investigate all past due accounts, and contact customer regarding collection of outstanding balances.
Review Accounts Receivable aging list and credit warning reports in assigned portfolio of accounts.
Identify and investigate all past due accounts, budgets, and Non-Sufficient Funds.
Complete risk analysis for customers with past due accounts.
Respond to customer inquiries and resolve concerns in a timely, efficient manner resulting in achievement of first call resolution targets.
Participate in the management of incoming calls.
Participate and facilitate the management of residential budgets payments.
About You
Ideally 3 years’ experience working in Credit or Accounts Receivable environment
Excellent time management and organizational skills, including the ability to effectively prioritize a significant workload
Ability to handle large volumes of data with attention to detail and high level of accuracy
Excellent communication, interpersonal and negotiation skills, including the ability to handle sensitive communications
Excellent analytical and problem-solving skills
Strong computer proficiency; intermediate knowledge of Microsoft Office Suite; Excel, Word
Ability to work independently and in a team environment
Experience working with an ERP system an asset
What We Offer
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We Offer a Comprehensive Total Rewards Package Including
Pay: $24.50 per hour
3 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Bonus Incentives through Employee and Customer Referral Programs
Employee & Customer Referral Programs
Employee Discount & Perks Programs
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Apply on source site COME GROW WITH US! McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities. At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow. We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.
About The Opportunity
McDougall Energy is looking for a detail-oriented
Credit Representative
with a positive attitude to join our team. Reporting to the Credit Manager, this Credit Representative is responsible for collections, while ensuring customer satisfaction and retention.
Responsibilities Include
Monitor customer accounts for compliance with credit policies, review and investigate all past due accounts, and contact customer regarding collection of outstanding balances.
Review Accounts Receivable aging list and credit warning reports in assigned portfolio of accounts.
Identify and investigate all past due accounts, budgets, and Non-Sufficient Funds.
Complete risk analysis for customers with past due accounts.
Respond to customer inquiries and resolve concerns in a timely, efficient manner resulting in achievement of first call resolution targets.
Participate in the management of incoming calls.
Participate and facilitate the management of residential budgets payments.
About You
Ideally 3 years’ experience working in Credit or Accounts Receivable environment
Excellent time management and organizational skills, including the ability to effectively prioritize a significant workload
Ability to handle large volumes of data with attention to detail and high level of accuracy
Excellent communication, interpersonal and negotiation skills, including the ability to handle sensitive communications
Excellent analytical and problem-solving skills
Strong computer proficiency; intermediate knowledge of Microsoft Office Suite; Excel, Word
Ability to work independently and in a team environment
Experience working with an ERP system an asset
What We Offer
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We Offer a Comprehensive Total Rewards Package Including
Pay: $24.50 per hour
3 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Bonus Incentives through Employee and Customer Referral Programs
Employee & Customer Referral Programs
Employee Discount & Perks Programs
#J-18808-Ljbffr