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Job opportunity

Customer Fulfillment Solutions Representative

Veolia | North America

Oakville, Ontario
Customer fulfillment professionals can support Veolia Water Technology & Solutions customers through accurate order entry and responsive issue resolution. This hybrid position requires at least three office days weekly.
As an entry-level North American Customer Fulfillment Solutions Representative, you will serve as Veolia’s first customer contact. The work combines customer service, order management, billing support, and supply chain coordination. You will support the Customer Fulfillment Specialist while collaborating with sales, partners, customers, and supply chain teams.
Key Responsibilities:

Enter customer orders accurately, quickly, and thoroughly
Manage inbound calls and phone queue requests
Track existing orders and communicate status updates
Troubleshoot order, invoicing, and billing issues
Coordinate departments to satisfy customer requirements
Requirements:

Zero to two years’ customer service, fulfillment, or procurement experience
Comfort using CRM, ERP, and other software platforms
Strong organizational, interpersonal, and communication skills
Ability to prioritize requests across multiple channels
Knowledge of SAP, Salesforce, or comparable systems preferred
Apply customer service, order accuracy, and problem-solving skills while supporting fulfillment operations for Veolia customers across North America.

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