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Job opportunity

Civic Centre Customer Service Representative

The Job Resource Centre

Canmore, Alberta
Serve Canmore residents and visitors at the Civic Centre Front Desk, using professional communication and accurate payment processing. Support internal clients with information and assistance.
The Town of Canmore seeks a Customer Service Representative for its Finance team. You will greet clients, respond to inquiries, manage calls and emails, and process transactions. The position also supports forms, online submissions, records, and other administrative duties while maintaining a welcoming front desk.
Key Responsibilities:

Greet visitors, residents, and interest holders professionally
Answer calls and emails, directing messages appropriately
Process payments using municipal accounting software
Reconcile daily cash outs and electronic deposits
Support finance departments with administrative tasks
Requirements:

Professional and respectful customer service approach
Accurate data entry and documentation skills
Microsoft Office programs experience
Ability to manage competing priorities and deadlines
Commitment to Town health and safety procedures
Bring customer service, payment processing, and administrative skills to the Town of Canmore’s Civic Centre Finance team.

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