Customer service and product guidance define this RONA Customer Service Associate role. Support shoppers in store and by telephone while managing special orders.
This customer-focused position helps customers find products, assess requirements, and receive recommendations. You will organize merchandise, monitor inventory, follow promotions, and develop product knowledge through available training sessions.
Your role:

Assist customers with product and information requirements
Prepare special orders and confirm pricing and delivery dates
Maintain stocked, merchandised areas and information signage
Monitor inventory levels and highlight inventory concerns
Keep current on flyers and promotional events
What we’re looking for:

Effective selling skills and excellent customer service commitment
Good communication and interpersonal skills
Some experience in a customer-focused role
Ability to stretch, bend, lift, and carry products
Bring customer service, selling, communication, and product knowledge skills to support RONA shoppers and special-order needs.

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