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Job opportunity

Customer Service Advisor

Steele Auto Group

Halifax, Nova Scotia
Hourly Range : 0 to 0
Service Staff
Full-Time
Requisition #: SERVI008549
Description

At

Steele Auto Group,

work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, and every journey. Our people are at the heart of it all because everything we do is driven by you. Your passion. Your purpose. Your potential.
Colonial Honda

is looking for a

Service Advisor

to join our team in Halifax, Nova Scotia! As a

Service Advisor , you will be the friendly face and dependable guide our clients rely on throughout their service experience. You will listen closely to their vehicle concerns, communicate service recommendations clearly, and keep them informed from the moment they arrive until their vehicle is ready. With a strong work ethic and a passion for service excellence, you will help ensure every customer experience is smooth, efficient, and worry-free. This is an opportunity to own the customer experience from start to finish while building lasting relationships with our clients.
Compensation:
Hourly wage range of $21.40 to $25.70, plus bonus
The Steele Advantage:
100% Matched Retirement Savings Plan

-Because your future matters
Flexible Health & Dental Plans

- Affordable, dependable coverage for the people who matter most
Mental Health & Wellness Support

- 24/7 confidential support for you and your family
Employee Discounts

- On vehicle purchases, parts, and service at any of our locations
Access to Steele University

-Learn anytime, anywhere, and earn rewards as you grow your skills
How you will make an impact:
Welcome clients professionally and listen closely to understand their vehicle concerns
Confirm service coverage and warranty information while clearly communicating the next steps
Prepare accurate estimates for labour, parts, and materials
Create detailed work orders that reflect client concerns and technician diagnostics
Keep clients informed through transparent updates, realistic timelines, and thoughtful follow-up
Maintain accurate service records while following established service standards
Work closely with technicians and the parts department to support an efficient repair process
Identify opportunities to improve the client experience through every interaction
What drives your success:
You have at least one year of experience in a customer service position
You bring a hands-on, motivated, and solutions-focused approach
You have excellent communication and interpersonal skills
You are organized and comfortable managing multiple priorities in a fast-paced environment
You are committed to providing dependable and professional customer service
You have a valid driver’s license with a clean driving abstract
Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classification requirements.

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