Job opportunity
Customer Service Receptionist APEX
APEX (Association of Professional Executives of the Public Service of Canada)
Deliver front-line customer service at APEX while managing CRM data and reception duties. Work in-office four days weekly, with one remote day.
As Customer Service Clerk and Receptionist, you will support APEX members and Canada’s federal public service executive community. You will answer inquiries, process membership and event transactions, maintain CRM records, and support office operations. The permanent, full-time schedule runs from 8:00am to 4:00pm.
Key Responsibilities:
Answer member inquiries by email, phone, and in person
Provide technical support and escalate systemic issues
Process registrations, cancellations, payments, and manual transactions
Resolve duplicate CRM records and update contact information
Welcome visitors and coordinate office access, mail, and deliveries
Requirements:
Ability to provide timely, accurate customer support
Ability to maintain accurate CRM and mailing-list information
Ability to generate membership and event reports
Ability to maintain organized office processes and supplies
Availability for required in-office presence four days weekly
Support APEX members through customer service, CRM data processing, reception, and organized office administration.
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Apply on source site As Customer Service Clerk and Receptionist, you will support APEX members and Canada’s federal public service executive community. You will answer inquiries, process membership and event transactions, maintain CRM records, and support office operations. The permanent, full-time schedule runs from 8:00am to 4:00pm.
Key Responsibilities:
Answer member inquiries by email, phone, and in person
Provide technical support and escalate systemic issues
Process registrations, cancellations, payments, and manual transactions
Resolve duplicate CRM records and update contact information
Welcome visitors and coordinate office access, mail, and deliveries
Requirements:
Ability to provide timely, accurate customer support
Ability to maintain accurate CRM and mailing-list information
Ability to generate membership and event reports
Ability to maintain organized office processes and supplies
Availability for required in-office presence four days weekly
Support APEX members through customer service, CRM data processing, reception, and organized office administration.
#J-18808-Ljbffr