Build customer relationships and banking knowledge as a Personal Banking Associate Trainee in Keswick, Ontario, with TD Canada Trust. Guide customers toward appropriate solutions.
This trainee position supports TD Canada Trust customers through advice, service transactions, digital education, and problem resolution. You will address banking needs, including new accounts, investment advice, and banking solutions. The role also supports frontline staff and branch operations.
Key Responsibilities:

Engage customers in advice needs and service transactions
Resolve customer problems related to banking solutions
Guide customers toward appropriate contacts and solutions
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions
Requirements:

High School diploma or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes for customer advice
Demonstrate strong communication and customer experience skills
Apply customer service, digital education, and banking knowledge while developing as a Personal Banking Associate Trainee with TD.

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Personal Banking Associate Trainee Keswick