Automotive Delivery Coordinators use customer service and communication skills to complete vehicle deliveries and support satisfaction throughout the sales process.
At Birchwood, this position reports directly to the Sales Manager. You will work with sales teams and customers to schedule and organize deliveries, then explain vehicle features and functions. Strong organization, interpersonal skills, and customer focus are central to the work.
Key Responsibilities:

Schedule and organize vehicle deliveries with customers
Coordinate closely with the sales team
Explain vehicle features and functions during delivery
Support customer satisfaction throughout the sales process
Complete the final customer experience before departure
Requirements:

Exceptional communication skills across multiple channels
Strong organizational and interpersonal skills
Focus on customer needs and exceptional service
Microsoft Office, Excel, and application proficiency
Valid license, clean record, and transportation required
Bring automotive coordination, customer communication, and vehicle delivery skills to Birchwood’s customer-focused retail automotive operations.

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