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Job opportunity

Recreation Facility Clerk Supervisor

CivicInfo BC

New Westminster, British Columbia
Lead front-desk recreation services at Century House in New Westminster, supervising staff while delivering organized, courteous public assistance.
The City of New Westminster seeks an experienced Recreation Facility Clerk Supervisor for a temporary full-time appointment of approximately one year. You will coordinate customer service, cashiering, admissions, registrations, and rentals while supporting staff and senior volunteers. The work includes scheduling, reporting, financial administration, and training.
Key Responsibilities:

Assign shifts and daily duties for smooth front-desk operations
Supervise staff and senior volunteers providing frontline recreation services
Assist the public with classes, schedules, fees, refunds, and transfers
Reconcile payments and audit daily revenue reports
Train staff on Xplor Recreation and maintain procedural guidelines
Requirements:

Grade 12 completion with relevant commercial courses or equivalent experience
Knowledge of community recreation principles and objectives
Advanced Microsoft Office, Xplor Recreation, Kronos, and POS skills
Ability to supervise, resolve problems, and implement efficient processes
Clear Police Information Check with Vulnerable Sector Check
Bring supervisory judgment, recreation administration, and customer service expertise to Century House front-desk operations.

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