Job opportunity
B2B Facility Account Manager
City Wide Facility Solutions
Manage B2B facility accounts with City Wide Facility Solutions in Burnaby, using client retention and strong selling skills. This outside role supports Vancouver-area clients.
As Facility Solutions Manager, you will manage assigned client relationships, service strategies, contractors, and quality standards. You will expand City Wide building solutions, negotiate agreements, coordinate site visits, and address client concerns. The role combines account management, field support, and facilities troubleshooting.
Key Responsibilities:
Manage client retention, expansion, and service diversification
Formulate service strategies and schedules for clients
Negotiate agreements, pricing, staffing, and logistics
Inspect contractor performance and client-site service quality
Resolve complaints and communicate issues promptly
Requirements:
Two-plus years of outside B2B account management experience
Two-plus years succeeding in client retention roles
Strong planning, organization, and follow-through skills
Microsoft Office and CRM database proficiency
Valid British Columbia driver's license and vehicle
Bring B2B account management, selling, facilities troubleshooting, and client retention expertise to City Wide's Burnaby office.
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Apply on source site As Facility Solutions Manager, you will manage assigned client relationships, service strategies, contractors, and quality standards. You will expand City Wide building solutions, negotiate agreements, coordinate site visits, and address client concerns. The role combines account management, field support, and facilities troubleshooting.
Key Responsibilities:
Manage client retention, expansion, and service diversification
Formulate service strategies and schedules for clients
Negotiate agreements, pricing, staffing, and logistics
Inspect contractor performance and client-site service quality
Resolve complaints and communicate issues promptly
Requirements:
Two-plus years of outside B2B account management experience
Two-plus years succeeding in client retention roles
Strong planning, organization, and follow-through skills
Microsoft Office and CRM database proficiency
Valid British Columbia driver's license and vehicle
Bring B2B account management, selling, facilities troubleshooting, and client retention expertise to City Wide's Burnaby office.
#J-18808-Ljbffr