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Job opportunity

Motion Industries Customer Service Representative

Genuine Parts Company

Algoma, Sudbury District and Greater Sudbury (Chelmsford), Ontario
Support Motion Industries customers through accurate order entry and responsive call management under close supervision. Use communication, organization, and attention to detail daily.
This Customer Service Representative handles inquiries, quotes, customer orders, and related fulfillment activities. The position uses telephone, email, fax, electronic methods, and counter sales. It also supports pricing, sourcing, shipping, inventory, returns, and customer satisfaction.
Key Responsibilities:

Respond to product inquiries and provide customer quotes
Enter orders through telephone, email, fax, electronic methods, or counter sales
Source products across branch, distribution center, and supplier inventory
Determine cost effective shipping methods and expedite backorders
Partner with Account Representatives to ensure customer satisfaction
Requirements:

High school diploma or GED typically required
Zero to three years of related experience typically required
Strong written, verbal, and listening communication skills
Organization, reliability, attention to detail, and multitasking ability
Moderate computer skills and product knowledge preferred
Apply customer service, order management, and communication skills while supporting Motion Industries customers and Account Representatives.

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