Customer service and digital banking skills meet at Scotiabank in Barrie, Ontario, where you support customers throughout their banking journeys. Flexible scheduling is available.
As a Customer Experience Associate, you become the face of Scotiabank’s Canadian Banking Branch network. You build relationships, discover needs, process transactions, and explain concepts simply. You also introduce customers to mobile banking applications and self-service options.
Key Responsibilities:

Discover customer needs through proactive listening
Process day-to-day banking transactions
Identify and fulfill simple sales opportunities
Introduce mobile banking applications and digital options
Resolve customer needs with exceptional service
Requirements:

Proven customer service skills through work or community involvement
Strong technical skills supporting digital banking promotion
Comfort with simple sales situations
Flexible schedule availability
Professional, friendly, and efficient approach
Use customer service, technical expertise, and relationship-building skills to help Scotiabank customers achieve their financial goals in Barrie.

#J-18808-Ljbffr

Customer Experience Associate Barrie