Drive B2B collections using Excel and account reconciliation skills while managing customer portfolios and reducing overdue balances through consistent follow-up.
This Collections Specialist manages assigned customer accounts under established credit and collection procedures. The work focuses on bad debt reduction, cash flow improvement, payment arrangements, and disputed balances. Candidates need high-volume B2B collection experience, Excel proficiency, and strong customer communication skills.
Key Responsibilities:

Monitor overdue accounts and prioritize collection follow-ups
Negotiate payment arrangements and track customer commitments
Reconcile accounts, unapplied cash, and credit adjustments
Maintain detailed collection and communication records
Coordinate payment allocation and billing discrepancy resolution
Requirements:

Five-plus years of high-volume B2B collection experience
Proficiency in Excel, including pivot tables and VLOOKUPs
CCP designation or enrollment considered an asset
Current residence within the Greater Toronto Area
Permission to work in Canada
Apply your B2B collections, Excel, and reconciliation expertise to improve payment outcomes across customer accounts.

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B2B Accounts Receivable Collections Specialist